One way that Beko fridges alert users to problems is through the use of fault codes, which appear on the display panel.
In this blog post, we will provide an overview of common Beko refrigerator error codes and explain what they mean.
BEKO Refrigerator Error Codes
Remember to always unplug the fridge and exercise caution when attempting any repairs.
E0: Freezer sensor error
The E0 error appears when an open or closed freezer sensor circuit is detected.
Solutions:
- Check the connections and wiring of the sensor connector on the control board.
- If the error is still on the display, remove the connector and use a multimeter to measure the ohmic value of the sensor.
| Electric part name | Temperature | Ohmic value |
|---|---|---|
| Freezer sensor | -10°C/14°F | ~ 55 Kohm |
- If the value does not correspond, replace the freezer sensor.
- If the value corresponds and the error persists, replace the control board.
E1: Freezer evaporator sensor error
The E1 error occurs when the freezer evaporator sensor circuit is open or closed.
Solutions:
- Check the connections and wiring of the sensor connector on the control board.
- If the connector is dislocated, rearrange it and start the appliance to re-check.
- If the error is still on the display, remove the connector and use a multimeter to measure the ohmic value of the sensor.
| Electric part name | Temperature | Ohmic value |
|---|---|---|
| Freezer evaporator sensor | -15°C/5°F | ~ 72.5 Kohm |
- If the value does not correspond, replace the freezer evaporator sensor.
- If the value corresponds and the error persists, replace the control board.
E2: Fridge evaporator sensor error
The E2 error occurs when the fridge evaporator sensor circuit is open or closed.
Solutions:
- Check the connections and wiring of the sensor connector on the control board.
- If the connector is dislocated, rearrange it and start the appliance to re-check.
- If the error is still on the display, remove the connector and use a multimeter to measure the ohmic value of the sensor.
| Electric part name | Temperature | Ohmic value |
|---|---|---|
| Fridge evaporator sensor | 5°C/41°F | ~ 25.3 Kohm |
- If the value does not correspond, replace the fridge evaporator sensor.
- If the value corresponds and the error persists, replace the control board.
Remark: Beko Fridge evaporator sensor location
The fridge evaporator sensor is located in the back of the fridge cabinet, nestled within the foam insulation between the evaporator coils. To locate the sensor, you will need to follow the wires and carefully remove the foam insulation. It is common for customers to be wary of this type of repair, so it is crucial to clearly explain the problem and the steps required to fix it.
We recommend contacting the Beko customer service team for the precise location of the evaporator sensor in your particular model of refrigerator.
E3: Fridge sensor error
The E3 error occurs if the fridge sensor circuit is open or closed.
Solutions:
- Check the connections and wiring of the sensor connector on the control board.
- If the connector is dislocated, reassemble it and start the appliance to re-check.
- If the error still exists, remove the connector and use a multimeter to measure the ohmic value of the sensor.
| Electric part name | Temperature | Ohmic value |
|---|---|---|
| fridge sensor | 25°C/77°F | ~ 10 Kohm |
- If the value does not correspond, replace the fridge sensor.
- If the value corresponds and the error persists, replace the control board.
E4: Freezer defrosting sensor or heating element error
Error E4 can be displayed at the end of the defrost cycle, after the heating element has been operating for more than 60 minutes in 4 consecutive defrosting cycles.
solutions:
- Check the connections and wiring of the sensor connector on the control board.
- Check the defrost sensor.
| Electric part name | Temperature | Ohmic value |
|---|---|---|
| Freezer defrost sensor | -15°C/5°F | ~ 72.5 Kohm |
- Check the defrost heater.
| Electric part name | Ohmic value |
|---|---|
| Freezer defrost heater | ~ 350 – 450 ohm |
- Check both of the thermal fuses.
| Electric part name | Temperature | Ohmic value | Abnormal value |
|---|---|---|---|
| Freezer Thermal-Fuse | 72°C/161.6°F | ~ 0.1 – 1.0 ohm | OL / ∞ ohm |
- Check the drain heater.
| Electric part name | Ohmic value |
|---|---|
| Freezer drain heater | ~ 2830 – 5970 ohm |
- Check the main board and replace it if necessary.
E8: Ice maker sensor error
The E8 error occurs when the ice maker sensor circuit is open or closed.
solutions:
- Check the connections and wiring of the sensor connector on the control board.
- If the connector is dislocated, reassemble it and start the appliance to re-check.
- If the error still exists, remove the connector and use a multimeter to measure the ohmic value of the sensor.
| Electric part name | Temperature | Ohmic value |
|---|---|---|
| Ice maker sensor | -15°C/5°F | ~ 72.5 Kohm |
- If the value does not correspond, replace the ice maker sensor.
- If the value corresponds and the error persists, replace the control board.
E9: Ice maker error
solutions:
- Check the ice motor rotation in both directions during the test cycle.
- Check the voltage of the ice maker motor.
- If 12 volts are present, replace the ice motor.
- If not, replace the circuit board.
E10: Multizone/Joker sensor error
solutions:
- Check the connections and wiring of the sensor connector on the control board.
- If the connector is disconnected, reconnect it and start the appliance to re-check.
- If the error still exists, check the resistance of the Multizone/Joker sensor.
| Electric part name | Temperature | Ohmic value |
|---|---|---|
| Multizone/Joker sensor | -5°C/23°F | ~ 42.5 Kohm |
- If the value does not correspond, replace the Multizone/Joker sensor.
- If the value corresponds and the error persists, replace the control board.
E11: Multizone/Joker evaporator sensor error
solutions:
- Check the connections and wiring of the sensor connector on the control board.
- If the connector is disconnected, reconnect it and start the appliance to re-check.
- If the error still exists, check the resistance of the Multizone/Joker evaporator sensor.
| Electric part name | Temperature | Ohmic value |
|---|---|---|
| Multizone/Joker evaporator sensor | -25°C/-13°F | ~ 129.3 Kohm |
- If the value does not correspond, replace the Multizone/Joker evaporator sensor.
- If the value corresponds and the error persists, replace the control board.
E12: Multizone/Joker defrost heating element error
solutions:
- Check the connections and wiring of the sensor connector on the control board.
- Check the Multizone/Joker defrost heater.
| Electric part name | Ohmic value |
|---|---|
| Multizone/Joker defrost heater | ~ 407–588 ohm |
- Check the thermal fuse.
| Electric part name | Temperature | Ohmic value | Abnormal value |
|---|---|---|---|
| Multizone/Joker Thermal-Fuse | 77°C/170.6°F | ~ 0.1 – 1.0 ohm | OL / ∞ ohm |
- Check the drain heater.
| Electric part name | Ohmic value |
|---|---|
| Multizone/Joker drain heater | ~ 1392-4408 ohm |
- Check the main board and replace it if necessary.
E13: Freezer fan error
solutions:
- Check the wiring connected to the board.
- If the cables are not connected correctly, fix them, then turn on the appliance again and check if there is any error on the display.
- Remove the freezer evaporator cover and check if there is something preventing the fan from rotating.
- Check the freezer fan voltage on the main PCB:
| Electric part name | Main voltage value | Feedback value |
|---|---|---|
| Freezer fan motor | 12 Vdc | 2.4 Vdc |
- If the error persists, replace the freezer fan motor.
- If the problem still has not been solved, replace the circuit board.
E13 error code in the 4-door model:
- E13: Ice chamber defrost sensor error.
E14: Multizone/Joker fan error
solutions:
- Check the wiring connected to the board.
- If the cables are not connected correctly, fix them, then turn on the appliance again and check if there is any error on the display.
- Remove the multizone/joker evaporator cover and check if there is ice buildup or something preventing the fan from rotating.
- Check the multizone/joker fan voltage on the main PCB:
| Electric part name | Main voltage value | Feedback value |
|---|---|---|
| Multizone/Joker fan motor | 12 Vdc | 2.4 Vdc |
- If the error persists, replace the Multizone/Joker fan motor.
- If the problem still has not been solved, replace the circuit board.
E15: Condenser fan error
solutions:
- Check the wiring connected to the board.
- If the cables are not connected correctly, fix them, then turn on the appliance again and check if there is any error on the display.
- Remove the condenser rear panel and check if there is something preventing the condenser fan from rotating.
- Check the condenser fan blade.
- Check the condenser fan voltage on the main PCB.
| Electric part name | Main voltage value | Feedback value |
|---|---|---|
| condenser fan motor | 12 Vdc | 2.4 Vdc |
- If the error persists, replace the condenser fan motor.
- If the problem still has not been solved, replace the circuit board.
Alarm icon: high temperature error
High Temperature Alarm Icon: Identifying and Resolving Issues
Purpose of the Alarm Icon:
- Alerts you to potential temperature-related problems within the refrigerator.
- Activates in the following scenarios:
- Internal cabinet temperatures rise above safe levels.
- A loss of input power occurs.
- Specific error codes are generated.
Troubleshooting Steps:
- Address the high temperature:
- To temporarily stop the alarm from sounding when the temperature is elevated, simply press the ‘alarm-off’ button.
- Allow the refrigerator sufficient time to stabilize its temperature.
- Reset the refrigerator.
- If the alarm persists, attempt to reset the system by entering and exiting service mode.
- This procedure clears warning indicators.
- Inspect the condenser coil and door seals.
- If the alarm icon remains after 6–8 hours, investigate potential causes.
- Dirty condenser coils: clean them thoroughly.
- Faulty door seals: examine for gaps or damage, and replace if necessary.
- If the alarm icon remains after 6–8 hours, investigate potential causes.
- Seek professional assistance.
- If the issue persists after attempting these steps, consult a qualified appliance technician.
- Potential causes may include:
- Malfunctions within the sealed system (e.g., faulty exchange valve, compressor issues, refrigerant leaks).
- Other electrical or mechanical problems require expert diagnosis and repair.
- Potential causes may include:
- If the issue persists after attempting these steps, consult a qualified appliance technician.
Beko Refrigerator Service Mode: “Test Cycle”
Activating the service mode:
Service mode can only be activated within the first 30 seconds after the refrigerator has been plugged in or powered back on.
1.1: After the fridge has been powered on, various messages are automatically shown on the display.
Initially, all the icons on the display turn on, then they turn off immediately, and the display revision and version information are automatically shown. (e.g. 0: display version or 0: Display revision)
1.2: Without touching any button, the version and revision of the control board are shown on display. (e.g. 4: control board version; 1: control board revision)
1.3: Without touching any button, the temperature of the three compartments is now automatically shown on the display as °C or °F. Note: Some models skip this step.
2: Press the alarm off warning and on/off function buttons simultaneously for 3 seconds to get access to service mode. The display will feature the following configurations: PS 0, PS 2, and PS 7. With these passwords, you can go into the test cycle, activating the filter counter or the showroom function (DEMO mode). NOTE: PS means password.
3. Press the Alarm Off warning button to select or skip mode, then confirm your selection by pressing the ICE/OFF (°C/°F³’) button.
| Function mode | Password |
|---|---|
| Test cycle | PS 0 |
| Filter counter | PS 2 |
| Showroom Function | PS 7 |
Accessing the TEST cycle:
After the display shows the script PS 0, press the ICE/OFF (°C/°F³’) button to activate the test cycle.
First Step: Display Test.
All of the icons will blink.
Second Step: version and revision of the display/control board software displaying
When the ICE/OFF (°C/°F³’) is pressed, the first step of the test cycle ends, and the software version and revision of the control panel will be shown on the display. By pressing the same button again, the version and revision of the control board will appear on the display.
Third Step: Sensors Test
When the ICE/OFF (°C/°F³’) is pressed, the second step of the test cycle ends and the sensor testing begins.
| Sensors Test | Sensors Code | Cabinet Code | Sensors Temperature reading |
|---|---|---|---|
| Fridge sensor | FH | CA 0 | Fridge Temp. |
| Fridge evaporator sensor | FE | CA 0 | Fridge Evaporator Temperature |
| Freezer sensor | rH | CA 1 | Freezer Temperature |
| Freezer evaporator sensor | rE | CA 1 | Freezer evaporator temperature |
| Multizone sensor | JH | CA 2 | Multizone Temp. |
| Multizone evaporator sensor | JE | CA 2 | Multizone Evaporator Temperature |
When the alarm off warning and on/off function buttons are pressed briefly simultaneously, you can go from the sensors test to the all components test phase (fans (SC), internal lighting, compressor, water inlet time (optional), and the distributor lighting time (optional)) at each press of the buttons.
Fourth Step: Fans and Lighting Test
By pressing the ICE/OFF (°C/°F³’) button:
- The fridge and freezer cabinet lighting will turn on and off.
- All refrigerator fan tests will start.
- You can control the fans’ speed by pressing the same button.
- Press the alarm-off warning button to skip or select the fan to be tested.
Fifth Step: Main Components Test
When the alarm-off warning and on/off function buttons are pressed briefly simultaneously, the main component test will start.
- You can turn on or off the components by pressing the ICE/OFF (°C/°F’) button.
- Press the alarm-off warning button to skip or select the component to be tested.
Component test description:
| Components Test: | Components code: |
|---|---|
| Fridge Fan | FF |
| Fridge heating element | FO |
| Intermediate-section heating element | HC |
| Ioniser | Io |
| Blue light | bA |
| Fridge Lighting | FL |
| Freezer fan | rF |
| Freezer evaporator heating element | rE |
| Multizone fan | JF |
| Multizone evaporator heating element | JE |
| Ice maker 1 | Ir |
| Ice maker 2 | dA |
| Water pump | AP |
| Condenser fan | CF |
| Compressor | Co |
| Exchange valve | SU |
Exiting the test cycle:
- Method 1: Press the alarm-off warning and on/off function buttons simultaneously for 3 seconds.
- Method 2: The test cycle will exit automatically after 30 seconds.
- Method 3: Unplug the refrigerator.
Find out more about Beko product error codes. Learn more today.
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