In this guide, we will explain common Candy dishwasher error codes and provide easy troubleshooting steps to help you fix the issue and get your dishwasher running smoothly again.
So, if you’re looking for an easy and reliable guide to troubleshooting Candy dishwasher error codes, you’ve come to the right place.
Candy Dishwasher Error Codes
Remember to always unplug the dishwasher and exercise caution when attempting any repairs.
E:02 or E2: Water solenoid valve error
The water load was not completed.
Causes:
- The water faucet is closed.
- Too-low water pressure
- Bent or clogged fill hose
- Clogged air pressure trap.
- Faulty connectors.
- Faulty inlet valve.
- Faulty main PCB
Solutions:
- Make sure that the water pressure is good.
- Clean the inlet hose and filter.
- Check the solenoid valve.
| Electric part name | Ohmic value |
|---|---|
| Water inlet valve | ~ 4060 Ω |
- Replace the main PCB if necessary.
E:03 or E3: Drain pump error
The water discharge phase was not completed within the expected time.
Causes:
- Faulty wire harness.
- Clogged filter, drain hose, and siphon
- Faulty drain pump
- Faulty main PCB
Solutions:
- Check the drain pump hose or filter.
- Check the wall drain.
- Check the drain pump.
| Electric part name | Ohmic value |
|---|---|
| Drain pump | ~ 217 Ω |
- Check the pressure switch.
- Replace the main PCB if necessary.
E:04 or E4: Water leakage error
MIPS detects an overflow of water for 4 seconds. If water leakage occurs, the overflow switch (MIPS) will be activated.
Causes:
- Faulty wire harness.
- Water leak.
- Damaged water hoses.
- Faulty MIPS.
Solutions:
- Check the wire harness connector.
- Check whether the drain pump is damaged and doesn’t work.
- Replace the leakage components and hoses if there is water leakage.
- If there isn’t water leakage but the error still appears, it is probably an overflow switch or a main PCB failure.
E:05 or E5: NTC sensor error
Causes:
- Faulty wire harness.
- Faulty NTC sensor
- Faulty main PCB
Solutions:
- Check the wire harness connector.
- Check the resistance of the NTC sensor; refer to the sensor temperature chart; if the sensor is open or shorted, replace the sensor.
| Temperature | Ohmic value |
|---|---|
| 20°C/68°F | ~ 12.58 kΩ |
| 60°C/140°F | ~ 2.39 kΩ |
- Check the main PCB and replace it if necessary.
E:07 or E7: Washing Motor Pump Error
Causes:
- Faulty wire harness.
- The signal from the tachometer is not detected.
- Faulty motor capacitor
- Faulty motor pump
- Faulty main PCB
Solutions:
- Check the wiring between the motor and the board.
- Check the capacitor.
| Electric part name | capacitance value |
|---|---|
| Capacitor | ~ 4 µF |
- Check the tachometer.
| Electric part name | Ohmic value |
| Tachometer | ~ 0.154 KΩ |
- Check the motor pump.
| Electric part name | Ohmic value |
|---|---|
| asynchronous washing motor | ~ 110 Ω |
- Check the main PCB and replace it if necessary.
E:08 or E8: Abnormal heating temperature error
Failure to heat the water at the scheduled time
Causes:
- Faulty wire harness: open circuit, leads off place, or loose.
- Faulty pressure microswitch
- Defective heating element.
- Faulty pressure level switch
- Faulty main PCB
Solutions:
- Check the wiring between the heater and the board.
- Check the heating element.
| Electric part name | Ohmic value |
|---|---|
| Heater | ~ 8~9 Ω |
- Check the pressure switch.
| Electric part name | Ohmic value |
|---|---|
| pressure switch with water | ~ 0.1 – 1.0 Ω |
| pressure switch with no water | ~ open-loop or ∞ Ω |
- Check the main PCB and replace it if necessary.
E:09 or E9: Turbidity sensor error
Issues with the Turbidity Sensor
Causes:
- Faulty wire harness (open circuit, leads off place, or loose).
- The presence of food residues on the turbidity sensor prevents it from reading the water quality.
- Faulty turbidity sensor
Solutions:
- Check the wiring between T.S. and the board.
- If excessive foam is present in the tank, carry out some rinses using the cold pre-wash cycle.
- Clean the turbidity sensor.
- Replace the turbidity sensor if necessary.
E:10 or E10: Communication failure between the main PCB and the user control
Causes:
- Faulty wire harness (open circuit, leads off place, or loose).
- Faulty U.I.
- Faulty main PCB
Solutions:
- Check the wiring between the main PCB and U.I.
- Reprogramming the core board For authorized technical service only.
- Check the user U.I. and replace it if necessary.
- Check the main PCB. Replace it if necessary.
E:12 or E12: BLDC washing motor error
A new washing motor pump is equipped with three-phase motor BLDC technology. This technology allows efficient performance and washing at the top of the category, and in combination with the flow diverter, it allows for cycles of alternating washing that increase energy efficiency.
Causes:
- Faulty wire harness.
- Faulty BLDC motor pump
- Faulty main PCB
Solutions:
- Check the wiring between the main PCB and the BLDC motor.
- The resistance measurement between the windings should be the same:
| Electric part name | Ohmic value |
|---|---|
| BLDC Washing motor | R and T = T and S = S and R = ~ 64.6 Ω |
- Check the main PCB. Replace it if necessary.
E:14 or E14: Heating chain error
Causes:
- Faulty wire harness (open circuit, leads off place, or loose).
- Faulty pressure safety microswitch
- Faulty heater assembly.
- Faulty heater relay.
- Faulty main PCB
Solutions:
- Check the wiring harness connector.
- Check the pressure-safety microswitch.
- Check the NTC probe.
- Check the heater assembly.
- Check the heater relay. Replace it if necessary.
E:15 or E15: EEPROM error
EEPROM was not detected.
Solutions:
- Reprogramming the core board
- For authorized technical service only.
- Replace the main PCB.
E:16 or E16: P.S.M. shorted error
The pressure safety microswitch is always closed.
Causes:
- Faulty wire harness (closed circuit)
- Faulty pressure microswitch
- Faulty main PCB
Solutions:
- Check the wiring harness.
- Replace the microswitch.
- Check the heater relay. Replace it if necessary.
E:17 or E17: Heater relay error
Causes:
- Safety microswitch that flickers.
- The temperature probe is out of order.
- The board relay stuck open.
- This is due to a software issue that, in the first cycle, does not correctly manage the power supply of the board, blocking the washing cycle and showing error 17 on the display.
Solutions:
- Wait for at least 10 minutes.
- If the defect persists or recurs, replace the main PCB.
E:18 or E18: Water Level Error
The wrong water level was detected during the loading phase.
Causes:
- Defective water inlet valve.
- Clogged air trap chamber
- Damaged pressure switch hose.
- Faulty pressure level switch
Solutions:
- Check the solenoid valve.
- Clean the air trap chamber.
- Find the air leakage in the pressure switch hose.
- Replace the pressure level switch.
E:21 or E21: Flowmeter error
The solenoid valve stuck in the open position.
Causes:
- The damaged water inlet valve always opened.
- Faulty flow meter sensor
Solutions:
- Check the reed switch.
- Replace the water inlet valve.
Conclusion:
By understanding what each Candy dishwasher error code means and following the troubleshooting steps outlined in this article, you can quickly and easily fix many common dishwasher issues. We hope that this guide has been helpful in getting your Candy dishwasher back up and running smoothly.
