Candy Induction Hobs Error Codes

Causes:

• Water or cooking utensils on the glass worktop over Keys

Solutions:

• Clean the Hob surface of water and objects
• Replace the main PCB if necessary.

Causes:

• The temperature of the electronics is still too high.
• The appliance is placed in an unventilated kitchen room.
• Faulty cooling fan motor.

Solutions:

• Allow Hob to cool down.
• Check the fan motor.

Causes:

• Faulty wire harness connector
• Key open or short circuited.

Solutions:

• Check the wiring harness.
• Replace the electronic board.

Causes:

• Damaged harness.
• Faulty flat cable
• Faulty main PCB

Solutions:

• Check cable/connectors.
• If the problem still exists, replace the main PCB.

Causes:

• Configuration needed.
• Faulty electronic board

Solutions:

• Get access to the configuration settings and reset the main board.
• Replace the electronic board.

Causes:

• Damaged harness.
• Faulty main PCB

Solutions:

• Make sure 230V is present.
• Replace the main PCB.

Causes:

• Misuse of the induction hob by the customer
• Faulty installation.
• Faulty fan motor.
• Faulty electronic board.

Solutions:

• Let the hob cool down.
• Check the fan motor
• Replace the main PCB if necessary.

Solutions:

• Replace the electronic board.

Solutions:

• Replace the main board power card.

Causes:

• Damaged harness.
• Faulty NTC sensor
• Faulty main PCB

Solutions:

• Check the wiring and connections to the sensor.
• Replace the NTC sensor.
• If the problem still exists, replace the main PCB.

Solutions:

• Replace the electronic board.

Causes:

• Too hot an electronic board.
• Faulty cooling fan motor.

Solutions:

• Allow the hob to cool down.
• Check the fan motor
• If the problem still exists, replace the main PCB.

Causes:

• Damaged harness.
• Faulty temperature sensor.
• Faulty main PCB

Solutions:

• Check the wiring and connections to the sensor.
• If the problem still exists, replace the main PCB.

Causes:

• Power connection failure.
• Defective connections of the filter power board or of the display board
• The filter power board is defective.
• The display board is damaged.

Solutions:

• Check the power connection.
• Check the wiring connections to both the filter power board and the display board.

Causes:

• The display board is damaged.

Solutions:

• Replace the display board.

Causes:

• Defective cooling fan motor.
• The power board is damaged.
• High temperature of the hob.

Solutions:

• Check and replace the cooling fan motor.
• Replace the power board.
• Restart when the hob has cooled down. Check if the built-in housing of the hob has the needed ventilation openings.

Causes:

• The material of the pot is not suitable for use with induction hobs.
• The pot diameter is too small.
• Too high a temperature on the cooking hob

Solutions:

• Use the proper pot; refer to the instruction manual.
• Restart when the hob has cooled down. Check if the built-in housing of the hob has the needed ventilation openings.
• If the pot detection circuit is damaged, replace the power board.

Causes:

• Defective connections between the power board and the display board
• The display board is defective.
• The power board is damaged.

Solutions:

• Check the connections.
• Check the display board and replace it if necessary.
• Check the power board and replace it if necessary.

Causes:

• The cooling fan motor is defective.

Solutions:

• Replace the cooling fan motor.

Step 1

• To activate the demo mode:
  • Touch the Timer – and Timer + buttons simultaneously

Step 1

• To deactivate the DEMO mode:
  • Touch the Timer – and Timer + buttons simultaneously

Step 2

• All the indicators that show 11 will disappear.