When a Candy refrigerator encounters a problem, it often speaks to you through error codes. It’s like sending an SOS signal. By recognizing these codes, you can take the necessary steps to resolve the issue and keep your fridge functioning properly.

Candy Refrigerator Error Codes Explained
Candy Refrigerator Error Codes Explained

CANDY Refrigerator Error Codes

Remember to always unplug the refrigertaor and exercise caution when attempting any repairs.

E1: Fridge sensor error.

Causes:

  • This error code occurs when systems detect a sensor being open or shorted.
  • Misplaced Wires.
  • Faulty fridge sensor
  • Faulty main PCB

Solutions:

  • Check the harness connector.
  • Check the resistance of the fridge defrost sensor; refer to the sensor temperature chart; if the sensor is open or shorted, replace the sensor.
Temperature:Ohmic Value:Voltage Value:
0°C/32°F~ 6350 Ω~ 2,8733 Vdc
25 °C/77°F~ 1960 Ω~ 1,4715 Vdc
  • Check the main PCB and replace it if necessary.

E2: Freezer sensor error.

Causes:

  • This error code occurs when systems detect a sensor being open or shorted.
  • Misplaced Wires.
  • Faulty freezer sensor
  • Faulty main PCB

Solutions:

  • Check the harness connector.
  • Check the resistance of the freezer sensor; refer to the sensor temperature chart; if it is open or shorted, replace the sensor.
Temperature:Ohmic Value:Voltage Value:
0°C/32°F~ 6350 Ω~ 2,8733 Vdc
25 °C/77°F~ 1960 Ω~ 1,4715 Vdc
  • Check the main PCB and replace it if necessary.

E3: Defrost sensor error.

Causes:

  • This error code occurs when systems detect a sensor being open or shorted.
  • Misplaced Wires.
  • Faulty defrost sensor
  • Faulty main PCB

Solutions:

  • Check the harness connector.
  • Check the resistance of the refrigerator sensor; refer to the sensor temperature chart; if it is open or shorted, replace the sensor.
Temperature:Ohmic Value:Voltage Value:
0°C/32°F~ 6350 Ω~ 2,8733 Vdc
25 °C/77°F~ 1960 Ω~ 1,4715 Vdc
  • Check the main PCB and replace it if necessary.

E4: Freezer fan motor error.

Causes:

  • Misplaced Wires.
  • Faulty freezer fan motor sensor
  • Faulty main PCB

Solutions:

  • Check the harness connector.
  • Check the voltage of the freezer fan motor.
Electric part name:Main voltage valueFeedback voltage value:
Freezer fan motor~ 13 Vdc~ 2.5 Vdc
  • Check the main PCB and replace it if necessary.

E5: Communication error.

A signal is missing from the control board to the main board.

Causes:

  • Faulty wires were shorted and/or cut.
  • Misplaced Wires.
  • Faulty control PCB
  • Faulty main PCB

Solutions:

  • Check the harness connector.
  • Check the control PCB and replace it if necessary.
  • Check the main PCB and replace it if necessary.

E6: EEPROM error.

Solutions:

  • Replace the main PCB.

E7: Defrost heater error.

Causes:

  • Misplaced Wires.
  • Faulty thermo-fuse.
  • Faulty heater assembly.
  • Faulty main PCB

Solutions:

  • Check the harness connector.
  • Check the resistance of the thermofuse.
  • Check the resistance of the heater.
Electric part name:Ohmic Value:Abnormal valueVoltage value:
Defrost heater~ 268 Ω~ 0.1 – 1.0 Ω / Ω / OL220 Vac
Thermo-fuse~ 0.1 – 1.0 Ω Ω / OL
  • Check the main PCB and replace it if necessary.

CANDY Refrigerator Demo Mode

The DEMO MODE function turns on the refrigerator but does not activate the operation of the vital parts: the compressor, defrosting heater, and fans. But all other parts work for demonstration purposes: displays, interior lights, and light switches.

  1. Press the control lock button for more than 3 seconds.
  2. Press and hold the refrigerator temperature button for more than 5 seconds; at this point, you will hear a buzzer that will emit a long sound, and you have entered the DEMO MODE function.

CANDY Refrigerator TEST MODE

Place the refrigerator in TEST MODE first. The following operations must be carried out within one minute from the insertion of the power cord:

To enter the test mode:

  • Open the fridge door.
  • Press the “lock “button for more than 3 seconds.
  • And press the “FRIDGE “temperature adjustment button for more than 5 seconds, and the buzzer will give a long sound to enter the test mode.

How to exit the test mode:

Will exit automatically after unplugging the power cord.

Find out more about Candy product error codes. Learn more today.

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