Haier XIB Series Dishwasher Error Codes

Uh Oh! Is Your Haier XIB Dishwasher Showing an Error Code?

If you own a Haier XIB series dishwasher and are facing an error code, this guide is your key to understanding what’s going on and how to potentially fix it.

Important Disclaimer: While this guide covers common Haier dishwasher XIB series error codes, it can be sometimes vary slightly depending on the specific model or revision of your dishwasher. Always refer to your appliance’s user manual for the most accurate and detailed information.

Safety First!

Before attempting any inspection or repair, always unplug your dishwasher from the power outlet and turn off the water supply. Exercise caution when dealing with electrical components and water. If you’re uncomfortable performing any of the suggested solutions, it’s best to contact a qualified appliance repair technician.

Haier XIB Series Dishwasher Error Codes Explained:

Here’s a breakdown of the common error codes you might encounter:

E:02 or E2: Water Inlet Valve Error

• What it means: Your dishwasher isn’t filling with water properly or isn’t completing the water loading phase within the expected time.
• Potential Causes:
  • Issues with the electrical wiring connected to the water inlet valve.
  • The water supply tap to the dishwasher is turned off or not fully open.
  • The filter screen on the water inlet valve is blocked by debris.
  • The water supply hose is kinked, twisted, or crushed, restricting water flow.
  • The solenoid valve within the water inlet assembly is faulty and not opening or closing correctly.
  • A problem with the main electronic control board (PCB).
• Possible Solutions:
  • Check that the water supply tap is fully open.
  • Inspect the water inlet hose for any kinks or obstructions and ensure it’s properly connected.
  • Turn off the water supply, disconnect the inlet hose from the dishwasher, and check the small filter screen inside the inlet valve. Clean it if necessary.
  • Examine the water supply hose for any signs of damage.
  • If you’re comfortable, you can check the function of the solenoid valve (this often requires electrical testing and is best left to a professional if unsure).
  • Check the water flow meter (sometimes called a reed switch or flowmeter sensor) to ensure it’s accurately measuring water intake.
  • Inspect the pressure switch, which monitors water level.
  • If none of the above resolve the issue, there may be a fault with the main PCB, which would require replacement.

E:03 or E3: Drain Pump Error

• What it means: The dishwasher is having trouble draining water. The drain phase isn’t finishing in the expected time, leaving water in the tub.
• Potential Causes:
  • Problems with the electrical wiring to the drain pump.
  • The dishwasher’s internal filter is clogged with food particles and debris.
  • The drain hose is blocked, kinked, or improperly installed.
  • The connection to your home’s drain or garbage disposal (the siphon) is clogged.
  • The drain pump itself is faulty or has an obstruction.
  • A problem with the main electronic control board (PCB).
• Possible Solutions:
  • Inspect the dishwasher’s internal filter, remove it, and clean it thoroughly under running water.
  • Check the drain hose for any kinks, twists, or blockages. Ensure it’s correctly routed and connected to your home’s drain.
  • Verify that your home’s drain connection (under the sink, for example) is not clogged.
  • Inspect the drain pump for any visible obstructions (like small objects or debris). (Accessing the pump usually requires removing panels and should be done with caution).
  • Check the pressure switch, as it can sometimes influence drain issues.
  • If the problem persists, the drain pump or the main PCB may need to be replaced.

E:04 or E4: Water Leakage Error

• What it means: Your dishwasher’s leak protection system (MIPS – Multiple Leak Protection System) has detected water in the base of the unit. This triggers a safety switch, stopping the cycle to prevent flooding.
• Potential Causes:
  • Faulty electrical wiring related to the MIPS or other components that could cause a leak.
  • An actual water leak from a hose, connection, seal, or component.
  • Damaged or loose water inlet or drain hoses.
  • A malfunction with the MIPS system or its safety switch.
• Possible Solutions:
  • Carefully inspect the area around and under the dishwasher for any visible signs of water leakage.
  • Check the connections of both the water inlet hose and the drain hose at the dishwasher and at your home’s water supply and drain. Ensure they are secure and not leaking.
  • Examine the hoses themselves for any cracks, splits, or damage.
  • The MIPS system has a float switch in the base. Check if this switch is stuck or if there is water present in the base activating it. You may need to carefully tilt the dishwasher to drain any accumulated water (ensure power is off!).
  • If you can’t find a visible leak, the leak might be internal, potentially from a pump seal or other component. This often requires professional diagnosis.
  • Check the wiring harness connector related to the MIPS.

E:05 or E5: NTC Probe Error

• What it means: There’s an issue with the dishwasher’s NTC (Negative Temperature Coefficient) sensor, which is responsible for accurately measuring the water temperature. This affects the dishwasher’s ability to control heating and drying cycles.
• Potential Causes:
  • Faulty electrical wiring connected to the NTC probe.
  • The NTC probe itself is defective (either open circuit or shorted).
  • A problem with the main electronic control board (PCB).
• Possible Solutions:
  • Check the wiring harness connector that plugs into the NTC probe.
  • If you have a multimeter and are comfortable using it, you can test the resistance of the NTC probe. Compare your reading to the typical values provided (e.g., 10,000 Ω at 25°C/77°F, 3497 Ω at 50°C/122°F). If the reading is significantly off, the probe is likely faulty and needs replacement.
  • If the wiring and probe test correctly, the issue may lie with the main PCB, requiring replacement.

E:07 or E7: Washing Motor Pump Error

• What it means: The dishwasher has detected a problem with the motor and pump that circulates water during the wash cycles. This means water isn’t being sprayed effectively onto your dishes.
• Potential Causes:
  • Faulty electrical wiring connected to the wash motor pump.
  • The tachometer, which senses the motor’s speed, is not sending a signal.
  • The wash motor pump is faulty (potentially a problem with its capacitor).
  • A problem with the main electronic control board (PCB).
• Possible Solutions:
  • Check the wiring connections between the wash motor pump and the main control board.
  • If the motor uses a capacitor to help it start, this capacitor could be faulty. (Replacing a capacitor requires electrical knowledge and caution).
  • Check the tachometer for proper function. It typically has a specific resistance value (e.g., 156 Ω); check this with a multimeter if possible.
  • Inspect the wash motor pump for any physical damage or obstructions that might be preventing it from running.
  • If the above steps don’t resolve the issue, the main PCB may be the culprit and require replacement.

E:08 or E8: Heating Element Error

• What it means: The dishwasher is unable to heat the water to the required temperature during the cycle. This affects cleaning performance and drying.
• Potential Causes:
  • Faulty electrical wiring connected to the heating element (open circuit, loose connections, or wires in the wrong place).
  • A faulty pressure microswitch that is part of the heating circuit.
  • The heating element itself is defective and not generating heat.
  • A faulty pressure level switch that monitors water level needed for heating.
  • A problem with the main electronic control board (PCB).
• Possible Solutions:
  • Check the wiring connections between the heating element and the main control board. Ensure they are secure.
  • Test the heating element for continuity using a multimeter (ensure power is off). If there’s no continuity, the element is faulty.
  • Check the pressure switch and pressure level switch for proper function.
  • If the wiring, element, and switches appear fine, the main PCB may be the issue.

E:09 or E9: Turbidity Sensor Error

• What it means: The dishwasher’s turbidity sensor, which measures how dirty the water is, is not working correctly. This sensor helps the dishwasher determine the optimal cycle length and water usage.
• Potential Causes:
  • Faulty electrical wiring connected to the turbidity sensor (open circuit, loose connections, or wires in the wrong place).
  • The turbidity sensor lens is covered in food residues or buildup, preventing it from accurately reading water clarity.
  • The turbidity sensor itself is faulty.
• Possible Solutions:
  • Check the wiring connections between the turbidity sensor and the main control board.
  • Locate the turbidity sensor (usually at the bottom of the tub) and gently clean the lens with a soft cloth and mild detergent.
  • If cleaning doesn’t help, the turbidity sensor may need to be replaced.

E:10 or E10: Communication Error (Main PCB and User Control)

• What it means: There’s a problem with the communication between the main electronic control board and the user interface (the display, buttons, and controls on the door panel). This prevents the dishwasher from receiving commands or displaying information correctly.
• Potential Causes:
  • Faulty electrical wiring harness connecting the main PCB to the user interface (open circuit, loose connections, or wires in the wrong place).
  • The user interface control panel is faulty.
  • A problem with the main electronic control board (PCB).
• Possible Solutions:
  • Check the wiring harness that connects the main PCB to the user interface panel. Ensure the connectors are secure.
  • If possible, inspect the user interface panel for any visible damage. The user interface itself may be faulty and require replacement.
  • If the wiring and user interface seem fine, the main PCB could be the source of the communication error.

E:14 or E14: Heating Chain Error

• What it means: This error indicates a problem within the electrical circuit responsible for heating the water, similar to E08 but potentially pointing to a different component in the heating path.
• Potential Causes:
  • Faulty electrical wiring in the heating circuit (open circuit, loose connections, or wires in the wrong place).
  • A faulty pressure safety microswitch that is part of the heating circuit’s safety mechanism.
  • The heating element assembly itself is faulty.
  • A faulty relay on the main PCB that controls power to the heater.
  • A problem with the main electronic control board (PCB).
• Possible Solutions:
  • Check the wiring harness connectors in the heating circuit.
  • If you are also seeing E08, the pressure safety microswitch is a likely candidate to check.
  • If you are seeing E14 and E17 together, this could indicate a problem with the heater relay or the NTC temperature sensor.
  • Check the heating element assembly for continuity.
  • If other components in the heating circuit appear functional, the main PCB may need replacement.

E:15 or E15: EEPROM Error

• What it means: The dishwasher’s main control board is unable to detect or properly read from the EEPROM (Electrically Erasable Programmable Read-Only Memory) chip. This chip stores important operating parameters and settings.
• Potential Causes:
  • A fault with the EEPROM chip itself.
  • A problem with the main electronic control board where the EEPROM is located.
• Possible Solutions:
  • Unfortunately, an EEPROM error typically indicates a failure of the main PCB. The most common solution is to replace the main PCB.

E:16 or E16: Pressure Safety Microswitch Error

• What it means: The dishwasher’s pressure safety microswitch, which acts as a safety cutoff based on water pressure, is not opening as expected. This can indicate an issue with water pressure control or the switch itself.
• Potential Causes:
  • Faulty electrical wiring connected to the pressure microswitch (potentially a short circuit keeping it closed).
  • The pressure microswitch itself is faulty or stuck in a closed position.
• Possible Solutions:
  • Check the wiring harness connected to the pressure microswitch.
  • The pressure microswitch likely needs to be replaced.

E:17 or E17: Heater Element Relay Error

• What it means: There’s a problem with the relay on the main control board that switches power to the heating element. The relay may be stuck open (preventing heating) or faulty.
• Potential Causes:
  • The safety microswitch related to heating is flickering or not providing a stable signal.
  • The temperature sensor (NTC probe) is faulty and providing incorrect readings, confusing the control board.
  • The heater relay on the main PCB is stuck in an open position.
  • Occasionally, a temporary software glitch on the main PCB can cause this error, particularly during the initial part of a cycle.
• Possible Solutions:
  • Sometimes, simply waiting 10 minutes or resetting the dishwasher (by unplugging it for a few minutes) can resolve a temporary software issue.
  • Check the safety microswitch for proper operation.
  • Check the temperature sensor (NTC probe) as described in the E05 error.
  • If the issue persists, or if the heater relay is confirmed to be faulty, the main PCB will likely need to be replaced.

E:18 or E18: Water Level Switch Error

• What it means: The dishwasher has detected an incorrect or unexpected water level during the cycle. This can affect filling, washing, or draining.
• Potential Causes:
  • A defective water inlet valve that is allowing too much or too little water in.
  • The air trap chamber, which is part of the water level sensing system, is clogged with debris.
  • The hose connecting the pressure switch to the air trap chamber is damaged or leaking air.
  • The pressure level switch itself is faulty.
• Possible Solutions:
  • Check the water inlet valve for proper function (as described in E02/E2).
  • Locate and clean the air trap chamber to ensure clear passage for air pressure changes.
  • Inspect the small hose running from the air trap chamber to the pressure switch for any kinks, holes, or disconnections.
  • The pressure level switch may need to be replaced.

E:21 or E21: Water Inlet Valve Error (Specific)

• What it means: Similar to E02, this error points to a problem with the water inlet valve, specifically suggesting it might be stuck in either an open or closed position, preventing the dishwasher from filling correctly.
• Potential Causes:
  • The water inlet valve is physically damaged or has an internal fault.
  • A faulty flow meter sensor is not accurately reporting the amount of water entering the dishwasher, leading the control board to believe the valve isn’t working correctly.
• Possible Solutions:
  • Check the reed switch within the flow meter sensor (if your model has one) for proper operation.
  • The water inlet valve will likely need to be replaced.

E:22 or E22: Power Supply Frequency Error

• What it means: The dishwasher’s electronics have detected an issue with the frequency of the incoming electrical power supply. This can be caused by fluctuations or instability in your home’s power.
• Potential Causes:
  • Problems with the power cord or the electrical outlet the dishwasher is plugged into.
  • An issue with your home’s electrical wiring or power supply from the utility.
  • A fault with the power supply components on the main PCB.
• Possible Solutions:
  • Check the power cord for any damage and ensure it is securely plugged into a working outlet.
  • Try plugging another appliance into the same outlet to see if it receives stable power.
  • If other appliances are also experiencing issues, there might be a problem with your home’s electrical system, and you should contact an electrician.
  • If the power supply seems stable, the issue may be with the power supply section of the main PCB, requiring replacement.

E:23 or E23: Flow Diverter Error

• What it means: There’s a problem with the flow diverter valve, which is responsible for directing water flow to different spray arms (e.g., upper rack, lower rack) during the wash cycle. If it’s stuck or not operating correctly, water might not reach all parts of the dishwasher.
• Potential Causes:
  • Faulty electrical wiring connector to the flow diverter actuator.
  • The flow diverter actuator (the motor that controls the valve) is faulty.
• Possible Solutions:
  • Check the wiring harness connecting the flow diverter actuator to the main PCB.
  • The flow diverter actuator likely needs to be replaced.

When to Call a Professional:

While some of these errors can be resolved with simple checks and cleaning, others involve electrical components or require dismantling parts of the dishwasher that can be complex or risky if you lack experience.

Consider calling a qualified appliance repair technician if:

• You are uncomfortable performing any of the troubleshooting steps or repairs.
• The error code persists after trying the suggested solutions.
• You suspect a problem with electrical components like the main PCB, heating element, or pumps.
• You cannot identify the source of a water leak.

Getting a professional diagnosis and repair can save you time, prevent further damage to your appliance, and ensure your safety.

We hope this guide helps you understand the error codes on your Haier XIB dishwasher and gets you one step closer to clean dishes!