Hisense Washing Machine Error Codes Explained

Solutions:

• Ensure that the water pressure in your house is sufficient for proper water to flow into the washing machine.
• Clean the filter to remove any foreign material that may be obstructing the water flow.
• Ensure the drain hose is positioned no more or less than 60 cm above the bottom of the washing machine. This prevents water from backflowing and causing issues with the water inlet.
• Inspect the wiring connections between the water inlet valve and the main board for any loose or damaged wires.
• Measure the resistance between each terminal of the inlet valve. The resistance should read between 3.80 and 4 KΩ. If not, replace the inlet valve.

• If the error persists despite the above steps, consider replacing the main board, as it could be the source of the issue.

Solutions:

• Inspect the drain filter and clean it to remove any debris or obstructions that may be impeding the water flow.
• Ensure the drainage hose is not bent or clogged. Straighten any bends and clear any blockages to allow smooth water drainage.
• Check the wiring connections between the drain pump and the main board for any loose or damaged wires.
• Measure the resistance of the drain pump coil. The resistance should range between 160 and 198 ohms. If it falls outside this range, replace the drain pump.

• If the error persists despite performing the above steps, consider replacing the main board, as it could be the cause of the drain error.

Solutions:

• Inspect the wiring connections between the heater and the main board for any loose or damaged wires. Ensure that the connections are secure and properly connected.
• Measure the resistance of the heater. The resistance should fall between 26 and 30 Ω. If the resistance is outside this range, it indicates a faulty heater, and it should be replaced.

• If the error persists despite performing the above steps, consider replacing the main board, as it could be the cause of the heating error.

Solutions:

• Inspect the wiring connections between the temperature sensor and the main board. Ensure that there are no loose or damaged wires and that the connections are securely in place.
• Measure the resistance of the temperature sensor. At a temperature of 30°C, the resistance should be around 9.7 KΩ. If the resistance deviates significantly from this value, it indicates a faulty sensor, and it should be replaced.

• If the error persists even after following the above steps, consider replacing the main board, as it could be the cause of the water temperature sensor error.

Solutions:

• Inspect the wiring connections between the motor assembly and the main board. Ensure that all wires are properly connected and that there are no loose or damaged connections.
• Measure the resistance of the tachometer. The expected resistance value should be around 103 Ω. If the resistance deviates significantly from this value, it indicates a faulty tachometer, and the motor may need to be replaced.

• Verify the motor’s resistance using the specified table values. If the resistance falls outside the acceptable range, it suggests a faulty motor that should be replaced.

• If the error persists despite performing the above steps, consider replacing the main board, as it could be the cause of the motor tachometer error.

Solutions:

• Check the resistance of the tachometer using a multimeter. The expected resistance value should be around 103 Ω. If the resistance measurement shows a shorted or open circuit, it indicates a faulty tachometer. In such cases, the motor may need to be replaced.
• If the error persists despite following the above steps, consider replacing the main board. The main board could be the cause of the motor control TRIAC error, and replacing it may resolve the issue.

Solutions:

• Ensure that the door is fully closed and latched securely. Sometimes, a partially closed or improperly latched door can trigger the F13 error.
• Inspect the door lock mechanism to ensure there are no obstructions or malfunctions preventing proper locking of the door.
• Check the wiring connections between the main board and the door lock. Look for any loose or damaged wires that may be causing a faulty connection.
• Measure the resistance of the door lock between pin 3 and pin 5. The expected resistance value should be around 900 Ω. If the resistance deviates significantly from this value, it indicates a faulty door lock that may need to be replaced.

• If the error persists despite following the above steps, consider replacing the main board, as it could be the cause of the F13 error.

Related error code:

F16: Return Dry Air Temperature Sensor Failure:

• The F16 error code occurs when the Return Dry Air Temperature Sensor (NTC) value is outside the acceptable range during the drying cycle. This also indicates a problem with the sensor’s readings.

Solutions:

• Check the wiring connections between the drying temperature sensor and the main board. Ensure that all wires are securely connected and that there are no loose or damaged connections that could affect the sensor’s readings.
• Measure the resistance of the drying temperature sensor using the specified table values. At a temperature of 40°C, the resistance should be around 6.8 KΩ. If the resistance is outside of this value, it indicates a faulty sensor that should be replaced.

• If the error persists despite performing the above steps, consider replacing the main board, as it could be the cause of the temperature sensor fault alarm.

Solutions:

• Overloading the machine can cause it to work harder and generate excessive heat. Try reducing the load size to allow for better airflow and heat dissipation.
• Double-check the selected drying settings to ensure that they are appropriate for the fabric type and load size. Using high heat settings unnecessarily can contribute to overheating.
• If the machine has overheated, it’s important to let it cool down for approximately 45 minutes before resuming operation. This allows the internal components to return to a safe temperature.
• If the washing machine is located in a space with high ambient temperatures, it can impact the drying process and lead to overheating. Ensure proper ventilation or consider relocating the machine to a cooler area if possible.
• Check the drying temperature sensor.

Solutions:

• Inspect the wiring connections between the drying fan and the main board. Ensure that all wires are securely connected and that there are no loose or damaged connections that could affect the fan’s operation.
• Check the drying turbine set to ensure that it is properly installed and functioning correctly. Pay particular attention to the fan blade for any signs of damage or obstruction that may hinder its rotation.
• Measure the resistance of the fan phases using a multimeter. The expected resistance value should be around 5 Ω. If the resistance is outside of this value, it indicates a faulty fan that may need to be replaced.
• If the error persists despite performing the above steps, consider replacing the main board, as it could be the underlying cause of the drying fan error.

Solutions:

• Inspect the wiring connections between the inverter board and the main board. Ensure that all wires are securely connected and that there are no loose or damaged connections that could disrupt the communication between the two boards.
• Check the wiring connections between the inverter board and the motor. Verify that all wires are properly connected and that there are no loose or damaged connections that could interfere with the communication between the inverter board and the motor.
• If the error still occurs despite checking the wiring harnesses, consider replacing the inverter board. A faulty inverter board can hinder communication between the main board and the motor, leading to an error code.
• If the error still persists even after replacing the inverter board, consider replacing the main board. The main board may be the cause of the motor communication failure, and replacing it can resolve the issue.

Solutions:

• Inspect the wiring connections between the pressure sensor and the main board. Ensure that all wires are securely connected and that there are no loose or damaged connections that could disrupt the signal between the sensor and the main board.
• Check the air chamber, which is connected to the pressure sensor, for any blockages or debris that may hinder the sensor’s ability to accurately detect the water level. Clear any obstructions to ensure proper functioning.
• Inspect the sensor hose for any pinholes or damage that could affect the pressure reading. If any pinholes are found, replace the sensor hose to ensure accurate measurements.
• Check and replace the pressure sensor with a new one to resolve the error.
• If the error still occurs despite taking the above steps, consider replacing the main board. A malfunctioning main board can affect the communication and functionality of the pressure sensor, leading to an error code.

Solutions:

• Check the drain hose and ensure it is not plugged or kinked. A blocked or kinked drain hose can prevent proper water drainage, leading to an overflow. Clear any obstructions or straighten any kinks in the hose to ensure smooth water flow.
• Check the wire harness connections to the drain pump, pressure switch, and main board. Ensure that all connections are securely in place and that there are no loose or damaged wires. Faulty connections can disrupt the proper functioning of these components and contribute to the overflow error.
• Locate and clean the drain pump filter of any foreign objects or debris that may be obstructing water flow. A clogged filter can impede proper drainage and lead to an overflow situation.
• Test the drain pump to ensure it is functioning correctly. If the pump is faulty or not working properly, it may need to be replaced to resolve the overflow error.
• Verify that the inlet valve is shutting off the water properly. A stuck-open inlet valve can cause excessive water to enter the washing machine, leading to an overflow. If the valve is not shutting off as it should, it may need to be replaced.
• Check the air chamber and clear any obstructions to ensure proper functioning.
• Inspect the sensor hose for any pinholes and replace it if necessary.
• Test the pressure switch for proper operation. Ensure that the pressure switch is functioning as intended, or replace it if necessary.

Solutions:

• If there is too little laundry in the drum, it can result in an unbalanced load. Add more clothes to achieve a balanced load, ensuring that there is an adequate amount of laundry for proper spinning.
• Check if the washing machine is level and properly positioned. Uneven placement or a tilted appliance can contribute to an unbalanced load. Adjust the machine’s position to ensure it is stable and level on the floor.
• Ensure that the laundry is evenly distributed within the drum. If clothes gather on one side of the drum, it can cause an unbalanced load. Rearrange the laundry to evenly distribute the weight and prevent any heavy or bulky items from accumulating on one side.
• Remove any non-distributable items from the drum, such as large or heavy objects that cannot be evenly distributed. These items can disrupt the balance of the load and cause an unbalanced error.