This guide explains how to enter Diagnostic Mode on your KitchenAid side-by-side refrigerator and perform some basic tests.

KitchenAid Refrigerator Service Diagnostic Mode Guide
KitchenAid Refrigerator Service Diagnostic Mode: A Guide for Users

It’s important to note that some tests are more complex and may be best left to professional appliance repair technicians.

Entering Diagnostic Mode

  1. Locate the control panel on your refrigerator. Identify buttons 1 through 6 (if applicable to your model).
  2. Simultaneously press and hold buttons 1 and 2 for 3 seconds. You should hear a chime when you enter diagnostic mode.

Navigating Diagnostic Tests

  • Button 4: Move backward through the test options.
  • Button 5: Move forward through the test options.
  • Button 3: Activate or adjust settings within a specific test.

Common KitchenAid Refrigerator Service Diagnostic Mode Tests

  • Tests 1 & 2: Freezer (1) and Refrigerator (2) Thermistor Tests: These tests check the temperature sensors in each compartment. A reading of “01” indicates a pass, while “02” or “03” may suggest a problem.
  • Test 3: Evaporator Fan Motor and Air Baffle Motor Test: This test cycles through the operation of the fan motors. You can visually confirm if the fans are running when activated through this test.
  • Test 5: Compressor Test: This test allows you to view the compressor speed. It’s recommended to skip the timed compressor test (Test 4).
  • Test 6: Defrost Heater and Bi-Metal Test: This test checks the functionality of the defrost system components. A reading of “01” indicates a properly functioning system. “02” suggests a potential issue.
  • Test 8: UI Indicators Test: This test activates all the indicator lights on the control panel, verifying their functionality.
  • Tests 16 & 17: Door Switch Status Tests: These tests confirm if the door switches for both the freezer (16) and refrigerator (17) compartments are working correctly.
  • Test 18: Ice Door Motor Test: This test displays the status of the ice dispenser door (closed, opening, open, or closing).
  • Test 38: Freezer Forced Defrost Mode: This is an advanced test that initiates a defrost cycle in the freezer compartment.

Exiting Diagnostic Mode

  • Press and hold buttons 1 and 2 simultaneously for 3 seconds.
  • Alternatively, you can disconnect the refrigerator from power for 20 minutes.

Important Note: Tests beyond those listed here, such as ice maker and water filter tests, are more intricate and may require a professional’s expertise.

This guide provides a basic overview of the KitchenAid refrigerator service diagnostic mode.

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