The LG ThinQ UP displayed on your appliance, isn’t an error code. Instead, it’s a notification indicating that a feature update is available and ready to be installed. This exciting feature allows you to enhance your appliance with new functionalities and improvements.
What Does the LG ThinQ UP Notification Mean?
The “UP” notification signals that your appliance has received a software update that can introduce new features or improve existing ones. This update process is managed through the LG ThinQ app, offering a seamless way to keep your appliance up-to-date. The display will cycle through segments six times before returning to the default status, clearly indicating the availability of an update.
Why Am I Seeing LG ThinQ UP Notification Now?
While some LG appliances manufactured in 2022 included the hardware for this feature, the software activation occurred in April 2023. This means that even if you’ve had your appliance for a while, you may only now be seeing the “UP” notification.
What Kind of Updates Can I Expect?
The ThinQ UP feature allows for a variety of updates across different appliance categories. Here are some examples:
- Refrigerators: Adjusting interior light brightness (including “knock-on” lights for nighttime), changing door open melodies, and improving measured fill functionality.
- Laundry: Introducing specialized cycles like pet care cycles (for washers and dryers), customizing display wallpapers, and fine-tuning dispenser amounts and dry level adjustments.
It’s important to note that some updates may require additional hardware to function fully.
How to Update Your Appliance:
When you see the “UP” notification, you’ll be guided through a training session within the LG ThinQ app to understand the update process. Here’s a general overview:
- Product Notification: When a new update is available, the “UP” notification appears on the control panel when you turn on the appliance. The LG ThinQ app will also provide an update notification.
- Update: Open the LG ThinQ app and navigate to the Upgrade Center. Select the available update and initiate the installation. Crucially, do not unplug or turn off the appliance during the update process.
- Setting Update: Once the update is complete, you may need to adjust settings for the new features within the Upgrade Center or the appliance’s settings menu.
Identifying Available Updates:
The appliance display will show a GREEN indicator in the appliance center display when upgrade content is available and GRAY when there is no upgrade content.
LG ThinQ UP Notification: Summary Table
| Feature | Description |
|---|---|
| “UP” Notification | Indicates a Feature Update is available for your LG ThinQ appliance. Not an error code. |
| Update Process | Managed through the LG ThinQ app. Do not unplug or turn off the appliance during the update. |
| Potential Update Examples | Refrigerators: Light adjustments, door melodies, measured fill. Laundry: Pet care cycles, display wallpapers, dispenser/dry level adjustments. |
| Display Indicators | GREEN: Upgrade content available. GRAY: No upgrade content available. |
| Key Action During Update | DO NOT unplug or turn off the appliance. |
Mike Walker is an appliance repair technician with 15 years of experience dedicated to helping homeowners understand and fix their appliances. On this site, I break down complex error codes and offer easy-to-follow troubleshooting solutions.
