Are you experiencing an error code on your LG washer? Don’t panic! This blog post is here to help you understand and troubleshoot common error codes that may appear on all models of LG washers.
We will provide you with a comprehensive guide to understanding and resolving error codes on all models of LG washers, including LG ThinQ Laundry, LG top-load washers with direct drive motors, LG TWIN wash washers, and sidekick pedestal washers.
So, if you want to learn more about LG washer error codes and how to troubleshoot them, read on!
LG Washer Error Codes
Remember to always unplug the washer and exercise caution when attempting any repairs.
AE: Overflow or leak error
The washer has a safety mechanism (an aqua lock) installed to prevent flooding the floor. The AE error indicates a problem with leakage inside the washer.
Causes:
- Water leakage
- Damaged inlet hose
- Faulty safety switch
solutions:
- Check the wire harness connection.
- Check the inlet hose for loose connections or cuts.
- Check the Aqua lock.
- Check the complete water path for leakages, and make sure that the hoses and gaskets are not damaged.
- Check the Aqua Lock safety switch.
- If the error still occurs, check the main board and replace it if necessary.
Cd: Cool Down notification
The Cd is a notification that the program is finished. During Cd operation, the door remains closed. Press any button to cancel Cd notification so that the washer can unlock the door. If no buttons are pressed, Cd operation automatically ends after 4 hours.
CL: Child lock notification
The CL is a notification that the control panel is locked, which prevents the appliance from being turned on when cleaning and/or unsupervised children from using the washing machine.
Solutions:
- Press and hold the child lock button for 3 seconds, and a beep will sound to indicate that the CL notification has been successfully deactivated.
It is recommended to verify the LG appliance’s user manual because each washing machine requires its own settings.
CE: Current error
The CE error indicates a problem with the Direct Drive motor control. The washer has several detection mechanisms to control the direct drive motor. The current control is one of them, and this prevents a mains cut-out.
Causes:
- The motor draws too much current
- Shortcut of the motor
- Faulty motor
- Faulty main board
Solutions:
- Rotate the drum with a little force and verify that it can rotate freely.
- If an abnormal noise is heard, check the bearing.
- If the display does not light and the red LED on the main board does not turn on, replace the main board. Note: Without the power cord plugged in, the direct drive is used as a generator.
- Check the stator assembly.
- Check the hall sensor.
- Check the main board.
dE: Door lock error (Same as dE1; dE2; dE3; dE4)
The dE error indicates a problem with the door lock system not closing the power circuit loop.
Causes:
- The start/pause button was pressed before the door closed
- Not completely closed door
- Faulty wire harness connections
- Faulty door lock
- Faulty main board
Solutions:
- Check the door lock and close the door completely.
- Check the load; it should not push the door outward. For the best result, the appliance should be filled to a maximum of 75–80%.
- Check the door lock wire harness connector.
- Check the door lock assembly.
- Check the main board.
dO: lid open notification (Same as d0)
The cover of the mini washer is not closed properly. Pull the drawer out again and close the cover; you should hear a click when it locks.
dHE: Dry heater error
The dHE error indicates a problem with the overheating protection system.
Causes:
- Faulty wire harness connection
- Faulty dry water inlet valve.
- Faulty dry thermistor.
- Faulty dry fan.
- Faulty main board
Solutions:
- Open the cold-water tap.
- Check the dry water inlet valve.
- Check the dry fan.
- Check that the heating duct is clean and the air flows normally.
- Check the dry thermistor.
- Check the dry heater.
- Check the main board.
E7: Stacking switch error
The E7 error indicates a problem with the stacking switch. The washing machine is stopped as it cannot continue with the program. The mini-washer is not intended to run without a main washer.
Causes:
- Missing separation key
- Faulty separation switch
- Faulty harness
- Faulty main board
Solutions:
- Check if the separation key is installed under the main washer.
- Check the correct working of the separation switch.
- Check the harness on the main board.
- Check the main board.
FE: Water overfilling error
The FE error indicates a problem with water overfilling. In normal operation, the drain pump is activated to prevent leakage.
Causes:
- Customer filling the appliance with additional water
- Faulty water inlet valve
- Clogged air chamber
- Faulty water level sensor hose
- Faulty pressure switch
- Faulty main board
Solutions:
- Check if extra water is supplied through the detergent box. Note: The program receives the wrong data, resulting in displaying the error.
- Drain the appliance using the spin-only option. Remove the remaining water via the filter tube and restart the program.
Still having problems!!
- Power off the appliance and check the water inlet valve to see if water is still supplied.
- Check the sensor wire harness.
- Clean the air chamber and check the water level sensor.
- Replace it if there is a pinhole in it.
- Check the pressure switch.
- Check the main board.
FF: Freezing error
The FF error indicates a temperature problem in the tub. The tub temperature dropped below 1°C due to a cold environment, and the appliance will not start (all controls are disabled) until the temperature of the machine is above 4°C.
Causes:
- The washer is placed in a too-cold environment.
- Faulty thermistor.
- Faulty main board
Solutions:
- Check if the appliance is installed in an environment according to the guidelines in the user manual.
- Fill the washing machine with 3 liters of warm water at 36°C, leave it in the appliance for 15 minutes, and then remove the water by starting the ‘Spin Only’ cycle.
- If the error still occurs, check the thermistor and replace it if necessary.
- If the error persists, check the main board.
EE: EEPROM error
Solutions:
- Replace the main board.
IE: Water inlet valve error
The IE error indicates a problem with the water supply; the appliance has a water inlet detection and correction system; a normal water level should be reached after 10 minutes. If not, the washer will stop to prevent further damage.
Causes:
- Anomalies affecting the detection time
- Closed, clogged, not fully opened, or frozen water tap
- Kinked inlet hose
- Clogged inlet (hose) filter after a longer period of use
- Clogged dispenser
- Faulty water inlet assemblies
- Faulty main board
Solutions:
- Check if water enters the machine when the program time is displayed.
- Some programs will do load detection and rotate the drum first before the program time is displayed and water enters the machine.
- Check that the water tap is not frozen or clogged and is fully open.
- Check the inlet hose so the water can flow normally.
- Check and clean the inlet filter. Remove any residue.
- Check and clean the dispenser tray. Also check the dispenser box for contamination; too much detergent can cause foam, which can settle in the tray.
- Check the base for water.
- Check the water inlet valve.
- Check the pressure switch.
- Check the main board.
LE: Direct drive motor locked error
The LE error indicates a problem with the direct drive motor control; the washer has a load detection and correction system. If any overload is detected, the washing machine will stop to prevent further damage.
Causes:
- Load that does not match the chosen program
- Overloading the washing machine
- Faulty hall sensor
- Faulty DD motor:
- Damaged stator
- Broken rotor magnets
- Faulty main board
Solutions:
- Check that small loads and light fabrics are used for gentle programs such as the delicate or hand wash cycle.
- Check if the appliance is not overloaded and remove some clothing.
- Restart the appliance after 30 minutes to ensure the motor is cooled down.
- Check the stator assembly.
- Check the hall sensor.
- Check the main board.
OE: Outlet problem: draining error
The OE error indicates a problem with draining the water; the washer has a drain detection and correction system; the water level should be below a preset level after 10 minutes. If not, the washing machine will stop to prevent further damage.
Causes:
- Kinked or clogged drain hose
- Standpipe higher than 1m above the floor
- Clogged pump filter
- Insufficient pumping action
- Faulty drain pump
- Faulty main board
Solutions:
- Clean the pump filter and ensure proper drainage.
- Check that the standpipe height does not exceed the maximum height of 1 meter. Too high a hose can lead to a backflow of water into the appliance.
- Check for a kinked or restricted drain hose, pipe, or utility sink.
- Check the bellows, hoses, and filter.
- Check the drain pump resistance using a multimeter.
- Check the main board.
PE: Water level sensor error
The PE error indicates a problem with the water level sensor (pressure switch).
Causes:
- Problem with the water level sensing
- Problem with foam in the air chamber hose
- Faulty pressure switch
- Faulty main board
Solutions:
- Check if lots of foam was present during the main wash and that the appliance did not progress for a long period.
- Check the pressure switch.
- Check the main board.
PS: Power Surge error (Same as P5)
The PS error indicates a problem with the power supply. The washer will stop as it cannot continue in the program.
Causes:
- Unstable Main power
- High voltage, more than 280 Vac on the power supply
- Shortcut in the washing machine
- Faulty main board
Solutions:
- Check the power assembly and the internal safety fuse.
- Check the main board and replace it if necessary.
SE: Tachometer error
The SE error indicates a problem with the BLDC motor rotation and force detection. The tachometer cannot provide a proper signal to the controller.
Causes:
- Faulty Tacho sensor wire harness
- Faulty Tacho sensor
- Faulty main board
Solutions:
- Check the Tacho sensor wire harness.
- Check the resistance of the Tacho sensor.
- Check and replace, if necessary, the main board.
tCL: Tub Clean notification
The tCL error is a notification that the appliance should run a maintenance program to clean the tub. Note: This program runs at a higher water level, at about 70°C. It is advised to add a cup of soda to the empty drum (there should be no clothes in the drum). tCL will remain on the display until the program is finished.
tE: Thermistor error
The tE error indicates a problem related to the heating system.
Causes:
- Failing heater protection
- Faulty thermistor
- Faulty main board
Solutions:
- Check the wire harness of the thermistor.
- Check the resistance of the thermistor.
| Electric part name | Temperature | Ohmic value |
|---|---|---|
| NTC sensor | 25˚C/77°F | ~ 48.78 kΩ |
- Check the resistance of the heater.
| Electric part name | Ohmic value |
|---|---|
| Heater Assy 1200W | ~ 12 Ω @ 120Vac | ~ 40 Ω @ 220Vac |
- Check the main board.
UE: Unbalance error.
The UE error indicates an unbalanced load. The appliance has a built-in balance detection and correction system that attempts to automatically untangle and redistribute the items. If this process is unsuccessful in achieving a balanced load, the UE error will persist.
Causes:
- Tangled load or not evenly distributed load
- Too small a load.
- The washer was not properly leveled.
Solutions:
- Check the load distribution across the drum surface. Untangle or try redistributing the load or adding more similar items to balance the load. Unbalanced loads can extend the washing cycle.
- Check the leveling of the appliance. Perform a diagonal (45° stability) test.
VS: Vibration sensor error (Same as u5)
The VS error indicates a problem with the vibration sensor. Note: The appliance has a mechanism that protects it from getting seriously damaged due to unbalanced issues. The sensor monitors vibrations and normally causes the appliance to be switched off automatically if these vibrations persist.
Causes:
- Faulty vibration sensor
Solutions:
- Check the connections to the vibration sensor and ensure it is seated properly on the back plate.
- Accessing Test Mode:
- Common methods:
- Press and hold the “Spin” and “Soil Level” buttons simultaneously, then press the “Power” button.
- Confirmation: Once in test mode, you’ll typically see a different display or hear a series of beeps.
- Common methods:
- Navigating to the Data View:
- Use the control panel: Navigate through the options using the available buttons or dials on your washer’s control panel. Look for options related to “Data View.”
- Checking Data View:
- Locate vibration sensor data: Find the specific data point related to the vibration sensor. It might be labeled as “VS,” “Vibration Sensor,” or with a numerical code.
- Interpret results:
- 01 or 02: This likely indicates a faulty vibration sensor, suggesting a replacement is needed.
- Other codes: Refer to your service manual, as alternative codes may point to different results.
- Replacing the vibration sensor (if necessary):
- Disconnect power and water. Ensure safety by unplugging the washer and turning off the water supply.
- Access sensor: Locate the vibration sensor within the washer.
- Install a new sensor: Carefully install the replacement sensor, ensuring proper alignment and secure connections.
- Test and reassemble: Run a test cycle to verify functionality. If successful, reassemble the washer’s panels and restore power and water connections. But if the error still occurs, replace the main board.
Conclusion:
Understanding and troubleshooting LG washer error codes is an important skill for any appliance owner. By following the steps outlined in this guide, you will be able to identify the cause of any error codes that may appear on your LG washer and take the necessary steps to fix the issue.
Find out more about LG product error codes. Learn more today.
