Samsung washer flashing an 8C or 8E error code

In this guide, we’ll explain the Samsung washer 8C or 8E error code, what it means, its common causes, and how to troubleshoot it.

What Does the Samsung Washer Flashing an 8C or 8E Error Code Mean?

The 8C (sometimes displayed as 8E) error code indicates that the washing machine has detected a problem with the MEMS sensor (Micro-Electro-Mechanical System sensor), also known as the vibration sensor. This sensor monitors drum movement and vibration levels during operation to help the washer maintain proper balance and prevent excessive shaking.

Troubleshooting the 8C or 8E Error Code on your Samsung washing machine

Here’s what you can do to get your washer back in action:

Step 1: Ensure a Balanced Load

• Uneven distribution: This is a frequent cause. Stop the cycle, open the washer, and redistribute the laundry evenly throughout the drum. Aim for a balanced mix of large and small items.
• Heavy items: Large, bulky items like bath mats or comforters can throw off the balance. Remove them and try a smaller load.

Step 2: Level Up Your Washer

• Check the stability: Make sure all four feet are firmly on the ground. Press down diagonally on the opposite corners of the washer. If it wobbles, you need to level it.
• Leveling instructions: (Skip if leveling isn’t needed.)
  1. Start low: Adjust all legs to their minimum height using a spanner wrench.
  2. Level it gradually: While holding the washer level (left-to-right and front-to-back), use the wrench to raise individual legs until the washer is stable. Recheck the level after each adjustment.
  3. Double-check stability: Once level, press down on each corner again. There should be no movement.
  4. Lock it in: Tighten the plastic lock nut (refer to your manual for location) on each leg with a flat-head screwdriver to secure the position.
• Slippery floors: For washers on tile or other slippery surfaces, use sandpaper under the feet for extra grip.

Step 3: Re-calibrate for Smooth Spins

• Long-term solution: Over time, the spin cycle can become unbalanced. Consult your Samsung washer manual for specific instructions on how to calibrate your model. This helps the washer relearn its optimal spin settings.

Check out this video to see how it’s done!

Step 4: Check Connections

• Inspect the wiring. If you’re comfortable with DIY repairs, visually inspect the wiring harness that connects the MEMS sensor to the main control board. Look for any signs of damage or disconnection.
• Sensor location: The MEMS sensor is typically located on the top of the outer tub for front-load washers and on the bottom for top-load washers. Refer to your manual for the exact location.

Step 5: Replace Faulty Parts

• Sensor replacement: If the error persists after the previous steps, the MEMS sensor itself might be malfunctioning. Replacing the sensor might be necessary.

Final Thought

The Samsung washer 8C or 8E error code indicates a problem with the vibration-sensing system, which helps the washer monitor drum movement and maintain balance during operation. In most cases, the issue is caused by a faulty MEMS sensor, loose wiring, or excessive vibration from an unbalanced load.