In this guide, we will provide an overview of common Beko washing machine error codes and explain what they mean.
By understanding these codes, you can troubleshoot issues with your washing machine and get it running smoothly again.
BEKO Washing Machine Error Codes
Remember to always unplug the washer and exercise caution when attempting any repairs.
E01: NTC sensor error
Causes:
- Broken wire harness connector.
- Faulty NTC sensor open/short circuit
- Faulty main board
Solutions:
- Repair the sensor wiring harness connector and replace it if necessary.
- Check the ohmic value at the sensor and compare the range with the table below:
| Electric part name | Temperature | Ohmic value |
|---|---|---|
| NTC sensor | 25°C/77°F | ~ 4.5 – 4.9 KΩ |
- Replace the sensor if its value is abnormal.
- Disconnect the sensor connector and check that the sensor is receiving 5 Vdc from the main board; if not, replace the main board.
E02: Heating element error
Causes:
- Damaged wire harness connector.
- Faulty heater assembly.
- Faulty main board
Solutions:
- Check the heater wiring harness and replace it if necessary.
- Check the resistance of the heater.
| Electric part name | Ohmic value |
|---|---|
| Heater assembly | ~ 28 Ω |
- Check the main board and replace it if necessary.
E03: Heater relay stuck error
Solutions:
- Replace the main board. (Verify the heater assembly before replacing the main board.)
E04: The washer keeps filling with water
Causes:
- Damaged wiring harness.
- The inlet valve does not shut off the water.
- Faulty inlet valve.
- Faulty main board (Inlet valve TRIAC “AC line switch control” short circuit error)
Solutions
- Check the inlet valve wire harness connector.
- Check the inlet valve resistance.
| Electric part name | Ohmic value |
|---|---|
| Inlet valve | ~ 3.7 KΩ |
- Replace the inlet valve if it has failed to shut off the water.
- Check the main board and replace it if necessary.
E05: Drain pump error
Causes:
- Faulty wire harness connector
- Clogged drain filter.
- Faulty drain pump
- Faulty main board (Drain pump TRIAC “AC line switch control open circuit” error)
Solutions:
- Check the wire harness and replace it if necessary.
- Clean the drain pump filter
- Measure the drain pump coil resistance:
| Electric part name | Ohmic value |
|---|---|
| Drain pump | ~ 170 Ω |
- Check the main board and replace it if necessary.
E06: Universal DC motor TRIAC short circuit error
Related error code:
- E11: Universal DC motor error.
Causes:
- Faulty wire harness connector
- Faulty motor: auto-reset thermal fuse.
- Faulty carbon brushes
- Faulty tachometer.
- Faulty universal DC motor
- Faulty motor DC board
- Faulty main board
Solutions:
- Repair the motor wiring harness connector and replace it if necessary.
- Check the motor and replace it if necessary.
| Electric element name | Ohmic value |
|---|---|
| Tachometer | ~ 79Ω |
| Rotor | ~ 4.3Ω |
| Low-Speed Winding coil | ~ 1.8 Ω |
| High-speed Speed Winding coil | ~ 0.8 Ω |
| Auto-reset Thermal Protector | ~0.1 – 1 Ω |
- Check the DC board and replace it if necessary.
- Replace the main board. (Check the Tachometer for any short circuit before replacing the main board or motor DC board.)
E07: Pressure level sensor error
Related error code:
- E27: Water level error.
Causes:
- Faulty wiring harness
- Clogged air chamber
- Damaged pressure hose
- Faulty water level sensor
- Faulty main board
Solutions:
- Fix the sensor wire harness connector and replace it if necessary.
- Clean and remove the foreign material from the air chamber, and replace the sensor hose if there is a pinhole in it.
- Measure the DC voltage test points of the pressure level sensor when the hose is removed:
- Main voltage: 5Vdc and GND
- Frequency value: GND and Data
| Electric part name | Main voltage | Frequency value |
|---|---|---|
| Pressure level sensor | +5Vdc | ~ 650 Hz |
- Check the main board and replace it if necessary.
E08: Water inlet valve error
Causes:
- Damaged wiring harness.
- Clogged filter screen.
- Faulty inlet valve.
- Faulty main board (Inlet valve TRIAC “AC line switch control” open circuit error)
Solutions
- Check the inlet valve wire harness connector.
- Clean the water valve filter.
- Check the inlet valve resistance.
| Electric part name | Ohmic value |
|---|---|
| Inlet valve | ~ 3.7 KΩ |
- Check the main board and replace it if necessary.
E09: Door lock TRIAC “AC line switch control” open circuit error
Related error codes:
- E10: door lock TRIAC “AC line switch control” short circuit error
- E23: DOOR SWITCH error
- E28: Lost door lock signal error
Causes
- Broken wire harness connector.
- Faulty door lock.
- Faulty main board
Solutions
- Repair the door lock wiring harness connector and replace it if necessary.
- Check the door lock PTC resistance:
| Electric part name | Temperature | PTC Ohmic value |
|---|---|---|
| Door lock | 25°C/77°F | ~ 989 Ω |
- Check the main board and replace it if necessary.
E11: BLDC motor error
Related error code:
- E13: Inverter module communication failure.
Causes
- Faulty wire harness connector
- Faulty BLDC auto-reset thermal fuse
- Faulty BLDC motor
- Faulty inverter board
- Faulty main board
Solutions
- Check the BLDC motor wire harness connector.
- Check the thermal fuse ohmic value:
Electric part name | Temperature | Ohmic value | Abnormal value |
|---|---|---|---|
| Thermal fuse | 160°C | ~ 0.1 – 1 Ω | ∞ Ω | OL |
- Check if the motor works properly using an ohmmeter.
- After removing the rear panel of the washing machine, check the motor operation using a multimeter. Then disconnect the two connectors from the motor and measure the resistance value. Compare the ohmic value of the phase winding on the motor with the table shown below; if the value measured on the motor matches, it indicates that the motor operates correctly.
- Check if the motor rotor is locked or not.
- Visually inspect the motor and check if cracks are present at the critical points.
- Carry out a test cycle and check that the motor revolutions occur.
| Electric part name | Ohmic value between phases |
|---|---|
| BLDC motor | ~ 5 – 7 Ω |
- Check the inverter board and replace it if necessary.
- Check the main board and replace it if necessary.
E12: Water leakage error
Aqua-stop: anti-flood micro switch safety device
Related error code:
- E27: Overflow error.
Solutions:
- Check the aqua-stop mechanism.
- Check the aqua-stop microswitch.
- Find where the leak is!
E14: Jet pump (recirculation pump) error
Causes:
- Faulty wire harness connector
- Clogged jet pump filter.
- Faulty jet pump
- Faulty main board (Jet pump TRIAC “AC line switch control open/short circuit” error)
Solutions:
- Check the wire harness and replace it if necessary.
- Clean the jet pump filter
- Measure the jet pump coil resistance:
| Electric part name | Ohmic value |
|---|---|
| Jet pump | ~ 160 Ω |
- Check the main board and replace it if necessary.
E15: Water liter counter error
Related error code:
- E27: Flowmeter error.
Solutions:
- Check the flowmeter wire harness connection.
- Check the Reed switch using a magnet.
- Check the flowmeter turbine.
- Remove the flowmeter connector and check that the reed switch is receiving +5 volts from the main board; if not, replace the main board.
E17: Overfoaming Warning
The program ended without a spin cycle due to an over-sudsing condition. It is recommended to use a specific detergent for your Beko washing machine.
Solutions:
- No further action is required.
E18: Unbalanced load warning
The program ended without a spin cycle due to an unbalanced load issue. It is recommended to explain to the customer the procedure for how to load a washing machine properly and correctly to prevent an unbalanced load.
Solutions:
- No further action is required.
E22: LCD communication failure error
Solutions:
Unplug the washer and:
- Check the user interface board and replace it if necessary.
- Check the main board and replace it if necessary.
E24: Fill sensor error
Solutions:
- Check the sensor connection on the shock absorber and replace it if necessary.
- Check the shock absorber and replace it if necessary.
- Check the fill sensor board and replace it if necessary.
- Check the main board and replace it if necessary.
E26: EEPROM error
Solutions:
- Replace the main board.
E29: Voltage out of limit error
Solutions:
- Check the voltage of the power supply.
- Replace the main board.
E31: Dryer NTC sensor error
Related error code:
- E32: Foam NTC error.
Solutions:
- Repair the sensor wiring harness connector and replace it if necessary.
- Check the ohmic value at the sensor and compare the range with the table below:
| Electric part name | Temperature | Ohmic value |
|---|---|---|
| Dryer NTC sensor | 70°C/158°F | ~ 840 Ω |
| Foam NTC sensor | 50°C/122°F | ~ 1.7 KΩ |
- Replace the sensor if its value is abnormal.
- Disconnect the sensor connector and check that the sensor is receiving 5 Vdc from the main board; if not, replace the main board.
E35: Dryer heating element error
Related error code:
- E41: Dryer fan error.
- E45: Dryer duct assembly overheating
solutions:
- Check the heater resistance.
- Check the safety and/or self-reset thermostat.
- Check the dryer fan resistance.
- Check the fan capacitor.
- Clean the dryer condenser.
- Check the main board and replace it if necessary. (Faulty Heater relay stuck close/open, Faulty Fan relay stuck open…)
E37: Drum overheating warning
Let your washer cool down for a minimum of 60 minutes.
Related error code:
- E38: NTC sensor in-drum overheating
solutions:
- No further action is required.
E45: No variable file version detected error
Related error code:
- E84: Network card failure.
Solution:
- Replace the main board.
Beko Washing Machine Test Mode
The Test Mode function operates the unit through all of its major functions.
3 Things to Do Before You Start Accessing the Test Mode:
- Switch off the appliance.
- Remove the clothing from the Beko washing machine.
- Close the appliance door.
How to activate Test Mode:
- Press and hold the Prewash and Anti-Crease buttons simultaneously, then use the ON/OFF button to switch on the washing machine.
- The script TEST will confirm that the test mode has been successfully applied.
- The door will lock, and the lock icon will appear to indicate that the washing machine is ready for test mode.
- Press the Start/Pause button to start test mode.
Note: By using the Start/Pause button, you can skip or select the next cycle test.
Process Cycle Test Explained:
| Cycle Test: | Process Explained: |
|---|---|
| 1 | Discovery error code: When there is no error, E will display. When there is an error, EXX will display. Once you turn the selector knob clockwise, the last four error codes detected will be shown sequentially. |
| 2 | Software version checking: The PCB software version will appear on display. |
| 3 | Display test: All LEDs and icons blink frequently. |
| 4 | water level pressure switch checking NTC sensor checking voltage checking. Motor low-speed rotation 1 checking: The motor is rotating in a clockwise direction at 52 rpm. |
| 5 | Motor low-speed rotation 2 checking: The motor is rotating in a counterclockwise direction at 52 rpm. |
| 6 | Motor high-speed rpm checking: The motor rotates at maximum speed. |
| 7 | Steam inlet valve checking If there is no steam assembly in the washer, this step will be skipped. |
| 8 | steam heating element checking. If there is no steam assembly in the washer, this step will be skipped. |
| 9 | prewash inlet valve checking. |
| 10 | Main wash inlet valve checking |
| 11 | detergent box and siphon checking |
| 12 | hot water inlet valve checking. |
| 13 | water heating element checking. pressure switch checking. Turbine (flowmeter test) checking |
| 14 | Drain pump motor checking |
| 15 | Jet pump control The jet system stops. The motor is rotating in a clockwise direction at 52 rpm. |
| 16 | Errors displayed in the test cycle The error with the highest level of risk appears first. |
| 17 | discovery of how many times the cycle test was completed without any error codes. |
How to deactivate Test Mode:
- Method 1: Press the power button for 3 seconds.
- Method 2: Unplug the appliance.
Find out more about Beko product error codes. Learn more today.
thanks
hello, why there is no E13??