Dealing with a Samsung Ice Maker that keeps freezing up? Tired of the constant thawing and refreezing routine? You’re not alone in this frustration. Ice buildup is a common problem, but there’s a solution. This guide will simplify the process, helping you understand why it happens and giving you the know-how to fix it.

Samsung Ice Maker Permanent Fix
Samsung Ice Maker Permanent Fix

We’ll walk you through identifying the issue, the necessary steps for disassembly and repair operations, and finally, achieving a Samsung ice maker permanent fix that gets your ice maker working smoothly again.

Samsung Ice Maker Permanent Fix Tips

Remember to always unplug the fridge and exercise caution when attempting any repairs.

Step 1: Check the display to see if the “Ice Off” icon is not activated

  • Check the “Ice Off” icon on the display.
  • To make ice, ensure that the “Ice Off” icon is deactivated.
  • When the ice maker is off, you have to press the display button for more than three seconds, and it will automatically turn on the ice maker.
    • The position of the “Ice Maker Off” button is different by model. You will find all the settings for activating and/or deactivating the ice maker in your Samsung refrigerator user manual.

Step 2: Finding Error Codes on Your Samsung Refrigerator Control Panel using Self-Diagnostic mode

To initiate self-diagnostic mode and check for error codes, follow these steps:

  1. Locate the freezer and fridge buttons on the fridge’s control panel.
  2. Press and hold both buttons simultaneously for a full 10 to 14 seconds.
  3. Listen for a “ding-dong” sound, which confirms successful activation of self-diagnostic mode.
  4. If no sound is heard, repeat steps 1-3 to ensure proper activation.

Error Code Display:

  • If an error is detected, the unit will display the corresponding error code on its display panel.
  • The code will remain visible for 60 seconds, providing ample time for you to note it down.

Return to normal operation.

  • After 60 seconds, the unit will automatically revert to its normal operating condition.

Discovery Ice Maker error messages

Common error codesError descriptionRemark
14C–14E–8C–8EIce Maker Sensor ErrorFaulty Ice Maker Sensor
15C–15EIce Room Sensor ErrorFaulty Ice Room Sensor
39C – 39EIce Maker Function ErrorFaulty Ice Maker
40C–40EIce Room Fan ErrorFaulty Ice Room Fan
61C – 61EIce Duct Heater ErrorFaulty Ice Duct Heater
Understanding the Samsung ice maker error codes

Step 3: Remove the ice bucket from the ice room

To safely remove the ice maker, follow these steps:

  1. Initiate Defrost Mode:
    • Engage the Forced Defrost Mode: Locate and activate this mode on your specific fridge model. This will initiate the ice-melting process and warm up the cooling loop, making ice removal easier.
    • Consult the manual for specific instructions. 
      Refer to your fridge’s service manual for precise instructions on how to activate this mode, as methods may vary between models.
  2. Inspect and loosen the ice maker assembly.
    • Assess Ice Maker Condition: While the fridge is in defrost mode, carefully examine the ice maker assembly for any areas of stuck ice or blockages.
    • Utilize a Steamer for Stuck Ice Bucket: If the ice bucket is frozen in place, use a steamer to gently melt the ice until the bucket can be freely removed.
    • Maintain Safe Distance: Avoid direct contact between the steamer and any electrical components or wiring within the ice maker assembly.
  3. Clear Ice from Duct and Loop:
    • Focus Steam on Specific Areas: Direct the steamer’s steam towards the discharge duct and ice maker loop to clear any remaining ice buildup.
    • Prioritize Safety: Exercise caution and avoid excessive heat application that could potentially damage the appliance.
  4. Utilize Steamer for Ice Room Clearance:
    • Employ Steamer Exclusively: Refrain from using heat guns or hairdryers, as the intense heat can melt the fridge’s plastic liner, leading to irreversible damage.
    • Steamer’s Ideal Application: The steamer provides a safe and effective method for clearing ice from the ice room without harming the unit.

Additional Safety Considerations:

  • Protect Surrounding Areas: Place towels or absorbent material around the work area to manage any water runoff during the defrosting process.
  • Exercise Caution: Avoid forceful pulling or prying on the ice maker components to prevent damage.


samsung ice maker img1
samsung ice maker img2

Second, check the gasket around the edge of the bucket for damage; for instance, if it’s cracked, rolled, or too rigid, preventing a proper seal, replace the ice bucket if it’s damaged.

samsung ice maker img3

Step 4: Check the ice route flapper for proper sealing

  • Start by adding a small quantity of water, approximately one to two ounces, directly into the ice route, and observe if there are any signs of leakage from the dispenser.
samsung ice maker img4
  • If there is a leak, disassemble the ice route flapper and ensure that the rubber seal is intact and not torn or brittle.
    • Replace it if necessary.
samsung ice maker img5
Check that the flapper is properly closed, reassemble the dispenser, and retest for leaks.

Step 5: Deactivating forced defrost mode

Before attempting to clear the ice room, it is important to first exit from defrost mode and ensure that the refrigerator is in cooling off mode (demo mode, showroom mode), or simply unplug it. This will prevent the cooling loop in the ice room from frosting over while you are trying to clear the ice.

Important: Remove all frost around the Ice Bucket, Ice Maker, and Auger Motor using a steamer.

Step 6: Ice maker teardown (how to remove a Samsung ice maker)

  1. Unscrew the left screw.
  2. Open the wire connector cover.
  3. Remove the ice maker screw.
  4. Release the ice maker wire harness connector.
samsung ice maker img6
  1. Use a flat-head screwdriver to pry away the ice maker discharge duct.
  2. Gently pull down the cooling loop.
  3. Pull the icemaker out of the ice room carefully.
samsung ice maker img7
  • Continue using the steamer to mount the ice room.
  • Then lift up the cooling loop.
samsung ice maker img8
  • Disconnect the auger wire harness connector and then remove the auger motor.
samsung ice maker img9
  • Now steam directly into the drain until it is clear.
  • Use a towel to remove water and moisture.
  • Dry completely, or ice-forming problems can reoccur.
samsung ice maker img10
  • Check if there are any other particles or frost inside the drain pipe of the Auger motor.
    • If any ice or frost is left, it can cause the issue to resurface.
samsung ice maker img11

Check the full defrosting using your finger

  • Inspect the L-Duct flow path (between the front and bottom) for any signs of frost buildup.
  • Check the drain pipe in the Auger Motor for any frost or ice blockages.
  • Verify that the drain hole is clear of any debris or frost.

Remove all water traces in the ice room

  • Clean the L-Duct flow path (between the front and bottom) of any water traces.
  • Clean the drain pipe in the Auger Motor of any water traces.
  • Clean the interior of the Ice Room of any water traces.
  • Ensure that the L-Duct flow path, drain pipe, and drain hole are free from any blockages, frost, or particles.

Do not replace the auger assembly unless you find a defect, such as a fan or motor or physical damage.

Step 7: Check the position of the waterline

  • Use an inspection mirror.
  • Check the position of the waterline as it enters the ice room.
  • Press in to hold the gray retainer ring and back out the gray fill hose about 10 mm. Inspect the position of the waterline.
samsung ice maker img12
  • Adjust the fill hose until it’s inserted in the proper position just inside the ice room.
  • It’s also important to re-secure the hoses to a flush position on the rear of the cabinet so they do not move when reinstalling the fridge back to the wall.
samsung ice maker img13

Step 8: Seal the ice room with the adhesive sealant epoxy provided

Step 8.1: Gather your tools.

  • Red flashlight: A red light source minimizes the glare reflecting off the ice room, making it easier to spot air leaks. You can use a red filter over a white flashlight if you don’t have a dedicated red one.
  • Sealant: Choose a sealant appropriate for the materials of your ice room and the temperature it operates at. Some options include silicone caulk or foam sealant.
  • Optional: Rag or cloth for wiping away any condensation around potential leak sites.

Step 8.2: Prepare the ice room.

  • Dim the lights in the surrounding area to make the red light from your flashlight more visible.

Step 8.3: Inspect the edges.

  • Start at the top of the ice room walls and slowly move the red light beam along the edges, paying close attention to:
    • Corners and joints: These areas are particularly susceptible to leaks due to expansion and contraction.
    • Sealing around hatches: Check for gaps or cracks where the hatch meets the wall.
    • Penetrations for pipes, cables, or other fixtures: Look for any gaps around these entry points.

Step 8.4: Identify and seal leaks.

  • If you spot any gaps or cracks, estimate their size and accessibility. Small leaks might be easily sealed with a caulking gun, while larger ones might require a different approach, like foam sealant or patching the material.
  • Clean the area around the leak with a dry rag or cloth to remove any dirt or condensation that might hinder the sealant’s adhesion.
  • Apply the sealant. Ensure you fill the gap completely and create a smooth, airtight seal.
samsung ice maker img14
  • Cut the second ring from the applicator tip at a 45-degree angle.
  • Start applying the sealant at the drain hole in the right rear corner of the ice room.
  • Continue applying the sealant evenly across the back seam and along the left bottom seam until you reach the corner.
  • For extra protection, you can also apply a thin line of sealant to the left front seam, as shown in the example (see image).
  • Wipe away any excess sealant with a clean cloth.
samsung ice maker img15

Generally, most adhesive sealants take about 12 to 24 hours to cure completely, depending on the amount and type used. To ensure the sealant has fully dried, it is recommended to turn off the refrigerator and keep the doors open until the adhesive sealant is completely dry.

Step 9: Re-install the auger motor assembly

Installing the ice room service kit, retainer ring, and white clip assembly

  • Remove the old retainer ring from the cooling loop, install the new one in its place, and install the Y-clips on the cooling loop so that they are facing directly downward.
samsung ice maker img16
Secure the retainer in place using the Y-Clip attachment.
  1. Reinstall the auger assembly back into position in the ice room.
  2. Reconnect the wire harness connector.
  3. Install the icemaker assembly.
  4. Pushed up the cooling loop.
samsung ice maker img17
  • Double-check the orientation of the clips to ensure they are still pointing straight down before proceeding with further assembly.
samsung ice maker img18
  • Install the icemaker screw.
    • Add the icemaker screw.
  • Insert the Harnes connector.
  • Reinstall the wire cover and screw.
samsung ice maker img19

Final step: Add the ice bucket

Add the ice bucket, and finally power on the fridge to perform the final inspection.

samsung ice maker img20

Samsung Ice Maker Service Kit

In this section, we will outline the Samsung ice maker service kit part numbers applicable to most refrigerators experiencing ice buildup in the ice room. Please note that you are not required to replace any parts unless they are found to be faulty or defective.

Samsung Ice Maker Service Kits

How to Identify the Production Date of Samsung Refrigerators Using Serial Numbers

In this example, we will show you how to identify the manufacturing date of Samsung refrigerators by interpreting their serial numbers. To determine the production date, we need to examine the serial number, and in particular, the eighth and ninth digits. The eighth digit indicates the year of manufacture, while the ninth digit represents the month of manufacture.

How to Identify the Production Date of Samsung Refrigerators Using Serial Number

By referring to the image above, we can see that the date of production for this particular Samsung appliance is June 2014.

Samsung ice maker service kit list

Samsung Refrigerator Model #Production RangeSamsung Ice Maker Service Kit, Part #
RF22KREDB8/2016 to 12/2018DA82-02671A
RF22N9781Up to 12/2018DA82-02655A
RF23HCEDB5/2016 to 12/2018DA82-02698A
RF23HTEDB5/2016 to 12/2018DA82-02699A
RF23J90111/2018 to 12/2018DA82-02642A
RF24FSEDB8/2016 to 12/2018DA82-02668A
RF22K9381Up to 12/2018DA82-02645A
Up to 12/2018DA82-02706A
RF22NPEDBUp to 12/2018DA82-02663A
Up to 12/2018DA82-02638A
Up to 12/2018DA82-02640A
RF25HMEDB7/2016 to 12/2018DA82-02695A
RF26J75007/2016 to 12/2018DA82-02701A
RF263BEAE7/2015 to 12/2018DA82-02697A
RF263TEAE6/2015 to 12/2018DA82-02713A
RF265BEAEUp to 12/2018DA82-02696A
RF28JBEDB2/2016 to 12/2018DA82-02675A
RF28HDEDB3/2016 to 12/2018DA82-02702A
RF28HDEDP3/2016 to 12/2018DA82-02703A
RF28HFEDB3/2016 to 12/2018DA82-02704A
RF28HFEDT 3/2016 to 12/2018DA82-02705A
Samsung Refrigerator Ice Maker Service Kit Parts Number


Ice buildup can be a frustrating and inconvenient problem for Samsung refrigerator owners, but with the instructions provided in this article, you can easily identify and fix the root cause of the issue.

Find out more about Samsung product error codes. Learn more today.

This Post Has One Comment

  1. Alan Brown

    One thing you don’t mention has fixed my RGS5UUMH ice maker PERMANENTLY!
    ***Don’t let the door slam shut, close it gently*** – doing that, the water doesn’t spill out of the molds and over the ice and ice maker, where it freezes the system solid and it can’t move. My problem has gone – completely…………..

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