Understanding the Issue
If you’re experiencing unresponsive capacitive touch buttons on your GE Top Load Washer, where some buttons work as expected while others are intermittent or completely non-functional, a common culprit is a loose connection.
Troubleshooting Nonresponsive Capacitive Touch Buttons on GE Top Load Washers
The Solution: Checking the Control Panel Clips
- Identify the Affected Buttons:
- Note the specific buttons that are not responding or responding inconsistently.
- Access the Control Panel:
- Carefully remove the control panel from the washer. Refer to your specific model’s manual for detailed instructions.
- Inspect the Clips:
- Examine the clips on the back of the control panel. These clips ensure a secure connection between the panel and the main unit.
- Focus on the clips corresponding to the unresponsive buttons.
- Secure the Clips:
- If any clips are loose or not fully engaged, gently but firmly push them into place. You may hear a slight click as the clips secure.
Note: Some force may be required to fully engage the clips.
Clip Counts for Specific Models:
- PTW600/605: 14 clips
- PTW700/705/900/905: 12 clips
By the way:
- Clean the Control Panel:
- A clean control panel can improve touch sensitivity.
- Use a soft, lint-free cloth dampened with mild soap and water to gently clean the surface.
- Avoid using harsh chemicals or abrasive cleaners.
- Check for Water Damage:
- If the control panel has been exposed to water, it may cause electrical issues. In this case, it’s best to consult a professional technician.
- Consider a Control Panel Replacement: If the issue persists, a faulty control panel may be the cause.
- Consult your GE repair service or a qualified technician for replacement options.
By following these steps, you can often resolve the issue of unresponsive capacitive touch buttons on your GE Top Load Washer.
