In this blog post, we will introduce you to common Candy dryer error codes and provide easy-to-follow steps for troubleshooting and fixing the issue.
Candy dryer error codes explained!
Remember to always unplug the dryer and exercise caution when attempting any repairs.
E3: Water tank error
The water tank is full.
Solutions:
- Check if the tank is full of water.
- Check if there is some lint around the water switch.
- Check if the water switch has failed.
E04: The selector is damaged
The program selector is short or open-circuit.
Solutions:
- Check if the connector is not inserted properly.
- Check the selector.
- Check the PCB. Replace it if necessary.
E05: The front sensor error
The front sensor is a cut/short circuit.
Solutions:
- Check if the connector is not inserted properly.
- Check the front sensor.
| Electric part name | Temperature | Ohmic value |
|---|---|---|
| Front sensor | 25°C | ~ 19.8 KΩ |
- Check the PCB.
E06: EEPROM error
Solutions:
- Replace the main PCB.
E07: Clogged filter error
The filter is clogged due to the presence of fluff, which is why it does not allow proper ventilation.
Solutions:
- Clean and/or replace the filter.
E08: Heater fuse protection error
Solutions:
- Check the wire harness connections.
- Check the front thermostat resistance using your multimeter.
| Electric part name | Temperature | Ohmic value |
|---|---|---|
| Front thermostat | 85°C | ~ 0.1 – 2.1 Ω |
- Check the thermo-fuse resistance with an ohmmeter.
| Electric part name | Temperature | Ohmic value |
|---|---|---|
| Thermal-fuse | 160°C | ~ 0.1 – 2.1 Ω |
- Check the heater thermostat resistance.
| Electric part name | Temperature | Ohmic value |
|---|---|---|
| Thermal-fuse | 206°C | ~ 0.1 – 2.1 Ω |
- Check the heater resistance.
| Electric part name | Ohmic value |
|---|---|
| Heating elements: 220V @ 1900W | ~26 Ω |
- Check that the ventilation circuit is clean
E9: high-limit thermostat error
Solutions:
- Let the appliance cool down for automatic self-reset.
- Check the H.L. resistance with a multimeter.
| Electric part name | Temperature | Ohmic value |
|---|---|---|
| High-limit thermostat | 120°C | ~ 0.1 – 2.1 Ω |
- Reset the H.L. manually and replace it if necessary.
- Check the heater.
E10: Communication failure between PCB and user interface module
Faulty communication between the main PCB and U.I. module
Solutions:
- Check if the connector is not inserted properly.
- Check the U.I.; replace it if necessary.
- Check the PCB and replace it if necessary.
E11: The rear temperature is too high
The rear temperature is malfunctioning.
Solutions:
- Clean the ventilation ducts and make sure that the air system is good.
- Clean the condenser.
- Check the motor.
- Check the fan for blockage.
E12: Pressure switch error
Damaged pressure switch.
Solutions:
- Check the wire harness connector.
- Check the level switch.
- Ensure that the air trap is clean.
E13: Compressor sensor error
Faulty compressor sensor.
Solutions:
- Check the C. NTC wire harness connector.
- Check the compressor sensor.
| Electric part name: | Temperature | Ohmic value |
|---|---|---|
| Compressor NTC sensor | 25°C/72°F | 20 KΩ |
- Check the main PCB. Replace it if necessary.
E14: Rear sensor error
The rear sensor is a cut/open circuit.
Solutions:
- Check the rear sensor wire harness connector.
- Check the rear sensor.
| Electric part name: | Temperature | Ohmic value |
|---|---|---|
| Rear sensor | 25°C | 19.8 KΩ |
- Check the main PCB. Replace it if necessary.
E15: EEPROM empty error
The main board is malfunctioning.
Solutions:
- Replace the main PCB.
E19: NFC module error
The NFC module cannot be used for the moment until the next power is turned on or off.
Solutions:
- Switch off the appliance and switch it back on again.
E21: Heater relay error
The main PCB heater relay is malfunctioning.
Solutions:
- Check the wire harness connector.
- Resethigh-limit thermostat.
- Check the thermal fuse.
- Ensure that:
- The ventilation ducts and cycle are clean.
- The air duct is not clogged.
- Check the main PCB. Replace it if necessary.
E22: Compressor relay error
The compressor relay is malfunctioning.
Solutions:
- Check the wire harness connector.
- Check the compressor.
- Check the main PCB. Replace it if necessary.
LOC: Key lock notification
- To deactivate the child lock setting, press and hold the “Time selection” and “Drying selection” buttons simultaneously for 2 seconds, and then the script “Unl” will appear on the display.
- To activate the child lock setting, press and hold the “Time selection” and “Drying selection” buttons simultaneously for 2 seconds, and then the script “LOC” will appear on the display.
The child lock setting differs from one dryer to another, which is why you should always check the Candy user manual.
Conclusion:
Candy dryer error codes are a useful tool for identifying and fixing problems with your appliance. By familiarizing yourself with common error codes and their meanings, you can troubleshoot and fix issues with your Candy dryer more effectively.
Find out more about Candy product error codes. Learn more today.
