This guide explains the meaning of the 9C1 error code on Samsung washing machines and offers steps to troubleshoot the issue.
What does 9C1 mean?
The 9C1 error code indicates a problem with the electrical power supplied to your washer. This could be due to incorrect voltage or a malfunctioning internal component.
What causes a 9C1 error code on Samsung washing machines?
- Voltage Fluctuations: The washer might detect irregular voltage levels, either higher or lower than the expected range.
- Main PCB (Printed Circuit Board) Malfunction: In some cases, the error could be due to a problem with the main control board of the washer.
Troubleshooting Steps:
- Check the power connection.
- Ensure the washer is plugged directly into a wall outlet, and avoid using extension cords.
- Verify the outlet is functioning properly by plugging in another appliance.
- Voltage Check.
- While the washer is running a cycle, use a voltmeter to measure the voltage at the outlet. It should be within the range of 110V to 130V AC.
- If the voltage falls outside of this range, consult a qualified electrician to address the issue.
- Reset the washer.
- Sometimes, a simple reset can resolve temporary glitches. Unplug the washer for a few minutes, then plug it back in and restart the cycle.
If the error persists after these steps, it might be an electronic issue.
Advanced Troubleshooting (for experienced users only):
- Main PCB (Printed Circuit Board) LED Check:
- Locate the main PCB (refer to your Samsung service manual for assistance).
- Observe the LED on the PCB:
- Normal Function:
- Unit Off: LED turns on for 1 second, then off for 5 seconds (repeating cycle).
- Unit On: LED turns on for 5 seconds, then off for 1 second (repeating cycle).
- Abnormal Function: If the LED pattern differs, the main PCB might be faulty.
- Normal Function:
Replacing the main PCB requires technical expertise. It’s recommended to contact a Samsung service technician for diagnosis and repair.
I am a master Appliance Repair technician with over 35 years of experience in the field. I am passionate about helping people troubleshoot their appliances and fix common problems. My website, appliancemode.com, provides a wealth of information on troubleshooting common appliance issues and deciphering error codes. This website aims to empower people to tackle appliance repairs themselves and save money on service calls.
