Understanding the error codes displayed on your Hisense refrigerator can help you troubleshoot and resolve problems efficiently. In this article, we will explore common Hisense refrigerator error codes, equipping you with the knowledge to keep your appliance running smoothly.

Common Hisense Refrigerator Error Codes Troubleshooting Guide
Common Hisense Refrigerator Error Codes: Troubleshooting Tips

So, let’s troubleshoot the Hisense refrigerator error codes and find solutions to common problems.

Common Hisense Refrigerator Error Codes

Remember to always unplug the fridge and exercise caution when attempting any repairs.

E0: Room Temperature Sensor Error

This E0 error code indicates a problem with the room temperature sensor in your Hisense refrigerator. It occurs when the main board detects an open or short circuit in the sensor.

Solutions:

  • Check the wiring between the room temperature sensor and the main board for any loose connections or damage.
  • Use a multimeter to measure the resistance of the sensor. At a temperature of 25°C (77°F), the resistance should read around 2 kiloohms. If the value is significantly different, you may need to replace the room temperature sensor.
Electric part nameTemperatureOhmic value
RT Sensor25°C | 77°F2 KΩ
  • If the error persists even after performing the above troubleshooting steps, it is recommended to replace the main board of your refrigerator.

E1: Refrigerator Sensor Error

The E1 error code indicates a problem with the refrigerator sensor in your Hisense refrigerator. It occurs when the main board detects an open or short circuit in the sensor.

Solutions:

  • Check the wiring between the refrigerator sensor (R sensor) and the main board for any loose connections or damage.
  • Use a multimeter to measure the resistance of the sensor. At a temperature of 25°C (77°F), the resistance should read around 2 kiloohms. If the value is not within the specific range, it may be necessary to replace the refrigerator sensor.
Electric part nameTemperatureOhmic value
R Sensor25°C | 77°F2 KΩ
  • If the error persists even after performing the above troubleshooting steps, it is recommended to replace the main board of your refrigerator.

E3: Freezer Sensor Error

The E3 error code indicates a problem with the freezer sensor in your Hisense refrigerator. It occurs when the main board detects an open or short circuit in the sensor.

Solutions:

  • Check the wiring between the freezer sensor (F sensor) and the main board for any loose connections or damage.
  • Use a multimeter to measure the resistance of the sensor. At a temperature of 25°C (77°F), the resistance should read around 2 kiloohms. If the value is outside the reading range, it may be necessary to replace the freezer sensor.
Electric part nameTemperatureOhmic value
F Sensor25°C | 77°F2 KΩ
  • If the error persists even after performing the above troubleshooting steps, it is recommended to replace the main board of your refrigerator.

E4: Freezer Defrost Sensor Error.

The E4 error code indicates a problem with the freezer defrost sensor in your Hisense refrigerator. It occurs when the main board detects an open or short circuit in the sensor.

Solutions:

  • Check the wiring between the freezer defrost sensor (FD sensor) and the main board for any loose connections or damage.
  • Use a multimeter to measure the resistance of the sensor. At a temperature of 25°C (77°F), the resistance should read around 2 kiloohms. If the value is not within the specific range, it may be necessary to replace the freezer defrost sensor.
Electric part nameTemperatureOhmic value
FD Sensor25°C | 77°F2 KΩ
  • If the error persists even after performing the above troubleshooting steps, it is recommended to replace the main board of your refrigerator.

E5: Convertible Sensor Error

The E5 error code indicates a problem with the convertible sensor in your Hisense refrigerator. It occurs when the main board detects an open or short circuit in the sensor.

Solutions:

  • Check the wiring between the convertible sensor (C sensor) and the main board for any loose connections or damage.
  • Use a multimeter to measure the resistance of the sensor. At a temperature of 25°C (77°F), the resistance should read around 2 kiloohms. If the value is not within the specific range, it may be necessary to replace the convertible sensor.
Electric part nameTemperatureOhmic value
C Sensor25°C | 77°F2 KΩ
  • If the error persists even after performing the above troubleshooting steps, it is recommended to replace the main board of your refrigerator.

E6: Convertible Defrost Sensor Error

The E6 error code indicates a problem with the convertible defrost sensor in your Hisense refrigerator. It occurs when the main board detects an open or short circuit in the sensor.

Solutions:

  • Check the wiring between the freezer defrost sensor (CD sensor) and the main board for any loose connections or damage.
  • Use a multimeter to measure the resistance of the sensor. At a temperature of 25°C (77°F), the resistance should read around 2 kiloohms. If the value is not within the specific range, it may be necessary to replace the convertible defrost sensor.
Electric part nameTemperatureOhmic value
CD Sensor25°C | 77°F2 KΩ
  • If the error persists even after performing the above troubleshooting steps, it is recommended to replace the main board of your refrigerator.

E8: Humidity Sensor Error

The E8 error code indicates a problem with the humidity sensor in your Hisense refrigerator. It occurs when the main board detects an open or short circuit in the sensor.

Solutions:

  • Check the wiring between the humidity sensor (H sensor) and the main board for any loose connections or damage.
  • Use a multimeter to measure the voltage of the sensor. At a relative humidity level of 40%, the voltage should read around 2.10 Vdc. If the value is outside the reading range, it may be necessary to replace the humidity sensor.
Electric part nameRelative humidityVoltage value
H Sensor40 %~ 2.10 Vdc
  • If the error persists even after performing the above troubleshooting steps, it is recommended to replace the main board of your refrigerator.

E9: Ice Maker Sensor Error

The E9 error code indicates a problem with the ice maker sensor in your Hisense refrigerator. It occurs when the main board detects an open or short circuit in the sensor.

Solutions:

  • Check the wiring between the ice maker sensor (IM sensor) and the main board for any loose connections or damage.
  • Use a multimeter to measure the resistance of the sensor. At a temperature of 25°C (77°F), the resistance should read around 2 kiloohms. If the value is outside the reading range, it may be necessary to replace the ice maker sensor.
Electric part nameTemperatureOhmic value
IM Sensor25°C | 77°F2 KΩ
  • If the error persists even after performing the above troubleshooting steps, it is recommended to replace the main board of your refrigerator.

EA: Ice Room Sensor Error

The EA error code indicates a problem with the ice room sensor in your Hisense refrigerator. It occurs when the main board detects an open or short circuit in the sensor.

Solutions:

  • Check the wiring between the ice room sensor (IR sensor) and the main board for any loose connections or damage.
  • Use a multimeter to measure the resistance of the sensor. At a temperature of 25°C (77°F), the resistance should read around 2 kiloohms. If the value is not within the specific range, it may be necessary to replace the ice room sensor.
Electric part nameTemperatureOhmic value
IR Sensor25°C | 77°F2 KΩ
  • If the error persists even after performing the above troubleshooting steps, it is recommended to replace the main board of your refrigerator.

F0: Condenser Fan Error

The F0 error code indicates a problem with the condenser fan in your Hisense refrigerator. It typically occurs when there is an issue with the fan’s operation, such as a wiring problem or a malfunctioning fan blade.

Solutions:

  • Check the wiring between the condenser fan (CF) and the main board for any loose connections or damage.
  • Inspect the fan blade for any obstructions, damage, or signs of wear. Clean or replace the fan blade if necessary.
  • Use a multimeter to measure the voltage of the fan. The main voltage should be approximately 12Vdc, and the feedback voltage should be around 2.3 Vdc. If the value is not within the specific range, it may be necessary to replace the condenser fan (CF).
Electric part nameMain voltageFeedback voltage
Condenser Fan~ 12 Vdc~ 2.3 Vdc
  • If the error persists even after performing the above troubleshooting steps, it is recommended to replace the main board of your refrigerator.

F1: Freezer Fan Error

The F1 error code indicates a problem with the freezer fan in your Hisense refrigerator. This error typically occurs when there is an issue with the fan’s operation, which can be caused by various factors.

Solutions:

  • Check the wiring between the freezer fan (FF) and the main board for any loose connections or damage.
  • Inspect the fan blade for ice buildup, which can occur due to a defective defrost heater or a faulty thermo-fuse. If ice is present, it may be blocking the fan’s rotation and causing the error. Addressing the underlying defrost system issue is necessary.
Electric part nameTemperatureOhmic value
Thermo-fuse72°C | 161°F0.1 – 1.0 Ω
Defrost Heater~ 60 Ω
  • Use a multimeter to measure the voltage of the fan. The main voltage should be approximately 12Vdc, and the feedback voltage should be around 2.3 Vdc. In the event that the value falls beyond the specified range, it may be necessary to replace the freezer fan (FF).
Electric part nameMain voltageFeedback voltage
Freezer Fan~ 12 Vdc~ 2.3 Vdc
  • If the error persists even after performing the above troubleshooting steps, it is recommended to replace the main board of your refrigerator.

F3: Convertible Fan Error

The F3 error code indicates a problem with the convertible fan in your Hisense refrigerator. This error typically occurs when there is an issue with the fan’s operation, which can be caused by various factors.

Solutions:

  • Check the wiring between the convertible fan (CF) and the main board for any loose connections or damage.
  • Inspect the fan blade for ice buildup, which can occur due to a defective defrost heater or a faulty thermo-fuse. If ice is present, it may be blocking the fan’s rotation and causing the error. Addressing the underlying defrost system issue is necessary.
Electric part nameTemperatureOhmic value
Thermo-fuse72°C | 161°F0.1 – 1.0 Ω
Defrost Heater~ 60 Ω
  • Use a multimeter to measure the voltage of the fan. The main voltage should be approximately 12Vdc, and the feedback voltage should be around 2.3 Vdc. In the event that the value falls beyond the specified range, it may be necessary to replace the convertible fan (CF).
Electric part nameMain voltageFeedback voltage
Convertible Fan~ 12 Vdc~ 2.3 Vdc
  • If the error persists even after performing the above troubleshooting steps, it is recommended to replace the main board of your refrigerator.

Ec: Communication Sending Error

The Ec error code indicates a problem with communication between the display board and the main control board in your Hisense refrigerator. This error occurs when the display board fails to send signals to the main control board.

Solutions:

  • Check the wiring between the user interface and the main board for any loose connections or damage. Ensure that all connections are secure and properly plugged in.
  • If the error continues to occur even after troubleshooting the wiring, it may be necessary to replace the user interface board. The user interface board is responsible for transmitting signals from the display to the main control board.
  • If the error still persists after replacing the user interface board, it may indicate a problem with the main control board itself. In such cases, replacing the main control board of your refrigerator is recommended.

Er: Communication Receiving Error

The Er error code indicates a problem with the communication between the display board and the main control board in your Hisense refrigerator. This error occurs when the display board fails to receive signals from the main control board.

Solutions:

  • Check the wiring between the user interface and the main board for any loose connections or damage. Ensure that all connections are secure and properly plugged in.
  • If the error continues to occur even after troubleshooting the wiring, it may be necessary to replace the user interface board. The user interface board is responsible for receiving signals from the main control board and displaying information on the display board.
  • If the error still persists after replacing the user interface board, it may indicate a problem with the main control board itself. In such cases, replacing the main control board of your refrigerator is recommended.

Eb: Ice Maker Error

The Eb error code indicates an issue with the ice maker in your Hisense refrigerator. Specifically, it signifies a failure in the initialization process of the ice maker motor.

Solutions:

  • Inspect the ice maker for signs of freezing. Ice buildup within the ice maker can hinder its operation. If ice is present, thawing it out or addressing the underlying issue causing freezing is necessary.
  • Check the test button of the ice maker. Pressing this button should initiate the motor and verify if it functions properly. If pressing the test button does not yield any response, there may be a problem with the motor or its connection.
  • Check the wiring between the ice maker and the main board for any loose connections or damage. Ensure that all connections are securely connected.
  • Inspect the ice maker fan.
  • Check the ice maker motor. The motor is responsible for the rotation and dispensing of ice. If the motor is faulty or not functioning correctly, it may need to be replaced.
  • If the error persists even after troubleshooting the above steps, it is recommended to replace the main board of your refrigerator.

dr: Door Switch Error

The dr error code indicates an issue with the door or door switch in your Hisense refrigerator. This error occurs when the door is not closed properly or when there is a problem with the door switch, such as a contact error, disconnection, or a short or open circuit.

Solutions:

  • Check the wiring between the door switch and the main board for any loose connections or damage. Ensure that all connections are secure and properly connected.
  • Inspect the door switch itself. The door switch is responsible for detecting when the door is closed or open. Verify if the switch is functioning correctly and that it is making proper contact when the door is closed.
  • Ensure that the door switch is receiving a voltage of 5Vdc. You can use a multimeter to measure the voltage at the door switch terminals. If the voltage is not within the expected range, it may indicate a problem with the main board. In such cases, replacing the main board of your refrigerator is recommended.

Conclusion:

Hisense refrigerators come equipped with various error codes that indicate specific issues within the appliance. Understanding these error codes and their meanings can help diagnose and troubleshoot problems effectively. We discussed common error codes, such as E0, E1, E3, E4, E8, E9, EA, F0, F1, Ec, Er, Eb, and dr, along with their possible solutions. By checking wiring connections, inspecting components, and replacing faulty parts, if necessary, you can effectively resolve many of these errors.

Find out more about the Hisense product error codes. Learn more today.

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