Common Hisense Refrigerator Error Codes: Troubleshooting Guide

In this guide, we’ll explain the most common Hisense refrigerator error codes, what they mean, and how to troubleshoot them. Hisense fridges use built-in diagnostic codes to detect issues related to temperature sensors, fans, defrost systems, communication faults, and cooling performance.

Common Hisense Refrigerator Error Codes Troubleshooting Guide
Common Hisense Refrigerator Error Codes: Troubleshooting Tips

Common Hisense Refrigerator Error Codes

E0: Room Temperature Sensor Error

This E0 error code indicates a problem with the room temperature sensor in your Hisense refrigerator. It occurs when the main board detects an open or short circuit in the sensor.

Solutions:

  • Check the wiring between the room temperature sensor and the main board for any loose connections or damage.
  • Use a multimeter to measure the resistance of the sensor. At a temperature of 25°C (77°F), the resistance should read around 2 kiloohms. If the value is significantly different, you may need to replace the room temperature sensor.
Electric part nameTemperatureOhmic value
RT Sensor25°C | 77°F2 KΩ

E1: Refrigerator Sensor Error

The E1 error code indicates a problem with the refrigerator sensor in your Hisense refrigerator. It occurs when the main board detects an open or short circuit in the sensor.

Solutions:

  • Check the wiring between the refrigerator sensor (R sensor) and the main board for any loose connections or damage.
  • Use a multimeter to measure the resistance of the sensor. At a temperature of 25°C (77°F), the resistance should read around 2 kiloohms. If the value is not within the specific range, it may be necessary to replace the refrigerator sensor.
Electric part nameTemperatureOhmic value
R Sensor25°C | 77°F2 KΩ

E3: Freezer Sensor Error

The E3 error code indicates a problem with the freezer sensor in your Hisense refrigerator. It occurs when the main board detects an open or short circuit in the sensor.

Solutions:

  • Check the wiring between the freezer sensor (F sensor) and the main board for any loose connections or damage.
  • Use a multimeter to measure the resistance of the sensor. At a temperature of 25°C (77°F), the resistance should read around 2 kiloohms. If the value is outside the reading range, it may be necessary to replace the freezer sensor.
Electric part nameTemperatureOhmic value
F Sensor25°C | 77°F2 KΩ

E4: Freezer Defrost Sensor Error.

The E4 error code indicates a problem with the freezer defrost sensor in your Hisense refrigerator. It occurs when the main board detects an open or short circuit in the sensor.

Solutions:

  • Check the wiring between the freezer defrost sensor (FD sensor) and the main board for any loose connections or damage.
  • Use a multimeter to measure the resistance of the sensor. At a temperature of 25°C (77°F), the resistance should read around 2 kiloohms. If the value is not within the specific range, it may be necessary to replace the freezer defrost sensor.
Electric part nameTemperatureOhmic value
FD Sensor25°C | 77°F2 KΩ

E5: Convertible Sensor Error

The E5 error code indicates a problem with the convertible sensor in your Hisense refrigerator. It occurs when the main board detects an open or short circuit in the sensor.

Solutions:

  • Check the wiring between the convertible sensor (C sensor) and the main board for any loose connections or damage.
  • Use a multimeter to measure the resistance of the sensor. At a temperature of 25°C (77°F), the resistance should read around 2 kiloohms. If the value is not within the specific range, it may be necessary to replace the convertible sensor.
Electric part nameTemperatureOhmic value
C Sensor25°C | 77°F2 KΩ

E6: Convertible Defrost Sensor Error

The E6 error code indicates a problem with the convertible defrost sensor in your Hisense refrigerator. It occurs when the main board detects an open or short circuit in the sensor.

Solutions:

  • Check the wiring between the freezer defrost sensor (CD sensor) and the main board for any loose connections or damage.
  • Use a multimeter to measure the resistance of the sensor. At a temperature of 25°C (77°F), the resistance should read around 2 kiloohms. If the value is not within the specific range, it may be necessary to replace the convertible defrost sensor.
Electric part nameTemperatureOhmic value
CD Sensor25°C | 77°F2 KΩ

E8: Humidity Sensor Error

The E8 error code indicates a problem with the humidity sensor in your Hisense refrigerator. It occurs when the main board detects an open or short circuit in the sensor.

Solutions:

  • Check the wiring between the humidity sensor (H sensor) and the main board for any loose connections or damage.
  • Use a multimeter to measure the voltage of the sensor. At a relative humidity level of 40%, the voltage should read around 2.10 Vdc. If the value is outside the reading range, it may be necessary to replace the humidity sensor.
Electric part nameRelative humidityVoltage value
H Sensor40 %~ 2.10 Vdc

E9: Ice Maker Sensor Error

The E9 error code indicates a problem with the ice maker sensor in your Hisense refrigerator. It occurs when the main board detects an open or short circuit in the sensor.

Solutions:

  • Check the wiring between the ice maker sensor (IM sensor) and the main board for any loose connections or damage.
  • Use a multimeter to measure the resistance of the sensor. At a temperature of 25°C (77°F), the resistance should read around 2 kiloohms. If the value is outside the reading range, it may be necessary to replace the ice maker sensor.
Electric part nameTemperatureOhmic value
IM Sensor25°C | 77°F2 KΩ

EA: Ice Room Sensor Error

The EA error code indicates a problem with the ice room sensor in your Hisense refrigerator. It occurs when the main board detects an open or short circuit in the sensor.

Solutions:

  • Check the wiring between the ice room sensor (IR sensor) and the main board for any loose connections or damage.
  • Use a multimeter to measure the resistance of the sensor. At a temperature of 25°C (77°F), the resistance should read around 2 kiloohms. If the value is not within the specific range, it may be necessary to replace the ice room sensor.
Electric part nameTemperatureOhmic value
IR Sensor25°C | 77°F2 KΩ

F0: Condenser Fan Error

The F0 error code indicates a problem with the condenser fan in your Hisense refrigerator. It typically occurs when there is an issue with the fan’s operation, such as a wiring problem or a malfunctioning fan blade.

Solutions:

  • Check the wiring between the condenser fan (CF) and the main board for any loose connections or damage.
  • Inspect the fan blade for any obstructions, damage, or signs of wear. Clean or replace the fan blade if necessary.
  • Use a multimeter to measure the voltage of the fan. The main voltage should be approximately 12 Vdc, and the feedback voltage should be around 2.3 Vdc. If the value is not within the specific range, it may be necessary to replace the condenser fan (CF).
Electric part nameMain voltageFeedback voltage
Condenser Fan~ 12 Vdc~ 2.3 Vdc

F1: Freezer Fan Error

The F1 error code indicates a problem with the freezer fan in your Hisense refrigerator. This error typically occurs when there is an issue with the fan’s operation, which can be caused by various factors.

Solutions:

  • Check the wiring between the freezer fan (FF) and the main board for any loose connections or damage.
  • Inspect the fan blade for ice buildup, which can occur due to a defective defrost heater or a faulty thermofuse.
    • If ice is present, it may be blocking the fan’s rotation and causing the error.
    • Addressing the underlying defrost system issue is necessary.
Electric part nameTemperatureOhmic value
Thermo-fuse72°C | 161°F0.1 – 1.0 Ω
Defrost Heater~ 60 Ω
  • 12 Vdc: Use a multimeter to measure the voltage of the fan. The main voltage should be approximately 12 Vdc, and the feedback voltage should be around 2.3 Vdc. In the event that the value falls beyond the specified range, it may be necessary to replace the freezer fan (FF).
Electric part nameMain voltageFeedback voltage
Freezer Fan~ 12 Vdc~ 2.3 Vdc

F3: Convertible Fan Error

The F3 error code indicates a problem with the convertible fan in your Hisense refrigerator. This error typically occurs when there is an issue with the fan’s operation, which can be caused by various factors.

Solutions:

  • Check the wiring between the convertible fan (CF) and the main board for any loose connections or damage.
  • Inspect the fan blade for ice buildup, which can occur due to a defective defrost heater or a faulty thermofuse. If ice is present, it may be blocking the fan’s rotation and causing the error. Addressing the underlying defrost system issue is necessary.
Electric part nameTemperatureOhmic value
Thermo-fuse72°C | 161°F0.1 – 1.0 Ω
Defrost Heater~ 60 Ω
  • Use a multimeter to measure the voltage of the fan. The main voltage should be approximately 12 Vdc, and the feedback voltage should be around 2.3 Vdc. In the event that the value falls beyond the specified range, it may be necessary to replace the convertible fan (CF).
Electric part nameMain voltageFeedback voltage
Convertible Fan~ 12 Vdc~ 2.3 Vdc

Ec: Communication Sending Error

The Ec error code indicates a problem with communication between the display board and the main control board in your Hisense refrigerator. This error occurs when the display board fails to send signals to the main control board.

Solutions:

  • Check the wiring between the user interface and the main board for any loose connections or damage. Ensure that all connections are secure and properly plugged in.
  • If the error continues to occur even after troubleshooting the wiring, it may be necessary to replace the user interface board. The user interface board is responsible for transmitting signals from the display to the main control board.

Er: Communication Receiving Error

The Er error code indicates a problem with the communication between the display board and the main control board in your Hisense refrigerator. This error occurs when the display board fails to receive signals from the main control board.

Solutions:

  • Check the wiring between the user interface and the main board for any loose connections or damage. Ensure that all connections are secure and properly plugged in.
  • If the error continues to occur even after troubleshooting the wiring, it may be necessary to replace the user interface board. The user interface board is responsible for receiving signals from the main control board and displaying information on the display board.

Eb: Ice Maker Error

The Eb error code indicates an issue with the ice maker in your Hisense refrigerator. Specifically, it signifies a failure in the initialization process of the ice maker motor.

Solutions:

  • Inspect the ice maker for signs of freezing. Ice buildup within the ice maker can hinder its operation. If ice is present, thawing it out or addressing the underlying issue causing freezing is necessary.
  • Check the test button of the ice maker. Pressing this button should initiate the motor and verify if it functions properly. If pressing the test button does not yield any response, there may be a problem with the motor or its connection.
  • Check the wiring between the ice maker and the main board for any loose connections or damage. Ensure that all connections are securely connected.
  • Inspect the ice maker fan.
  • Check the ice maker motor. The motor is responsible for the rotation and dispensing of ice. If the motor is faulty or not functioning correctly, it may need to be replaced.

dr: Door Switch Error

The “dr” error code indicates an issue with the door or door switch in your Hisense refrigerator. This error occurs when the door is not closed properly or when there is a problem with the door switch, such as a contact error, disconnection, or a short or open circuit.

Solutions:

  • Check the wiring between the door switch and the main board for any loose connections or damage. Ensure that all connections are secure and properly connected.
  • Inspect the door switch itself. The door switch is responsible for detecting when the door is closed or open. Verify if the switch is functioning correctly and that it is making proper contact when the door is closed.
  • Ensure that the door switch is receiving a voltage of 5 VDC. You can use a multimeter to measure the voltage at the door switch terminals. If the voltage is not within the expected range, it may indicate a problem with the main board. In such cases, replacing the main board of your refrigerator is recommended.

Final Thought

Hisense refrigerator error codes are designed to quickly identify faults in sensors, fans, defrost systems, compressors, and communication boards. Many issues are caused by simple airflow blockages, ice buildup, or wiring problems, while persistent codes often indicate a failing sensor or control board.

author appliancemode

I am a master appliance repair technician with over 35 years of experience in the field. I am passionate about helping people troubleshoot their appliances and fix common problems. My website, appliancemode.com, provides a wealth of information on troubleshooting common appliance issues and deciphering error codes. This website aims to empower people to tackle appliance repairs themselves and save money on service calls.

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